{"id":2478225,"url":"https://alion.io/job/vision-group-customer-success-representative","title":"Customer Success Representative","company":{"id":4417785,"name":"Vision Group Holding AG","domain":"visiongroup.io","url":"https://alion.io/company/vision-group-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-29T15:35:32Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-10-16T13:03:35Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":108},"description":"Job description\nCustomer Service Representative, Customer Support Specialist, or Customer Success Representative-whatever you prefer to call it, we are looking for you!\nAre you looking for a new challenge and do you enjoy helping and advising customers? If so, we would love to invite you for a conversation. We are currently looking for a Customer Success Representativeto join LensOnline, a dynamic and growing company with an office in Kruibeke. LensOnline is one of Europe's largest online suppliers of contact lenses. We operate in the Netherlands, Belgium, and Italy, working closely with a network of more than 250 partner opticians who help customers purchase contact lenses, lens solutions, and eye care products.\nTo support our continued growth, we are looking for a Customer Service Representative (m/f/x). You will join a team where you will become the main point of contact for our customers. You will assist them from start to finish, using your expertise to provide outstanding customer service and ensure the best possible customer experience.\nYour profile\nYou are available full-time.\n\nYou have initial professional experience in customer service.\n\nYou have an excellent command of Dutch and a good knowledge of English; additional languages are a plus.\n\nYou enjoy helping people and are motivated by delivering excellent service.\n\nYou have a commercial mindset, can empathize with customers, and are solution-oriented.\n\nYou are proactive, organized, and able to work independently while also thriving as a team player.\n\nYou live within a reasonable commuting distance of Kruibeke.\n\nWe offer you\nThe opportunity to work in a team where your opinion matters.\n\nA fast learning curve through a variety of tasks and responsibilities.\n\nOpportunities for further development and growth within the organization.\n\n26 vacation days based on a full-time employment contract.\n\n€10 meal vouchers per working day.\n\nGroup insurance and hospitalization insurance.\n\nIn addition to a competitive market-based salary, you will be eligible for an annual bonus scheme.\n\nadditional info\nApply now via the online link: https://visiongroup.io/career/ .","description_format":"text","description_chars":2146,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T22:00:25Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.268,"p_room":0.28,"age_days":108,"expected_fill_days":33,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vision-group-customer-success-representative","json_url":"https://alion.io/job/vision-group-customer-success-representative.json","meta":{"generated_at":"2026-10-16T16:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417785},"rest":"https://alion.io/mcp/rest/get_company?id=4417785"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvision-group-customer-success-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvision-group-customer-success-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvision-group-customer-success-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vision-group-customer-success-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvision-group-customer-success-representative"}]}