{"id":3104876,"url":"https://alion.io/job/visionet-systems-microsoft-dynamics-365-crm-architect","title":"Microsoft Dynamics 365 / CRM Architect","company":{"id":3216,"name":"Visionet Systems","domain":"visionet.com","url":"https://alion.io/company/visionet-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Copilot Studio","optional":false},{"name":"JavaScript","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"TypeScript","optional":false},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true},{"name":"SQL","optional":true},{"name":"SSIS","optional":true}],"status":"live","first_seen_at":"2026-10-22T18:35:15Z","employer_posted_date":null,"last_verified_at":"2026-10-22T18:35:15Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Responsibilities: \nLead and develop end-to-end Dynamics 365 CE/CRM solution design, development, and deployment for Sales, Customer Service, Customer Insights, and Field Service modules.\nArchitect and develop custom plugins, workflows, and integrations using C#, JavaScript, and TypeScript.\nImplement and manage Power Platform components including Power Automate, Power Apps, Power BI, and Copilot Studio to automate business processes and enhance data insights.\nDesign and develop omnichannel/contact centre solutions to improve customer interactions and service efficiency.\nDevelop and maintain integrations using Azure Logic Apps, Azure Service Bus, and Dual.\nWrite frameworks to ensure data consistency across platforms.\nCustomise and extend CRM Out-Of-The-Box (OOB) functionality to meet evolving business requirements.\nCollaborate with business stakeholders, product owners, and architects to translate requirements into technical solutions.\nEnsure adherence to best practices in CRM customisation, performance tuning, and security.\nMentor and guide junior developers, promoting knowledge sharing and continuous learning.\nManage source control, build, and deployment processes for CRM solutions.\nMonitor and troubleshoot production issues, ensuring timely resolution and minimal impact on business operations.\n\nRequirements: \nMicrosoft Dynamics 365 CE/CRM: Strong hands-on development experience with functional knowledge of Sales, Customer Service, Customer Insights, and Field Service modules.\nPower Platform: Proficient in Power Automate, Power Apps, Power BI, and Copilot Studio.\nDevelopment Skills: Expertise in developing Plugins, JavaScript, and TypeScript for Dynamics 365 customisations.\nIntegrations: Experience with Azure Logic Apps, Azure Service Bus, and Dual Write for seamless integration.\nOmnichannel/Contact Centre: Knowledge of omnichannel customer service solutions and contact centre integrations within Dynamics 365\nReporting: Skilled in SSRS report development and customisation.\nCRM OOB Functionality: Deep understanding of all Out-Of-The-Box Dynamics 365 capabilities.\nVersion Control and DevOps: Familiarity with Azure DevOps or similar CI/CD pipelines.\nOther: Strong problem-solving skills, ability to work independently and in agile teams.\n\nPreferred Qualifications: \nMicrosoft Certified: Dynamics 365 + Power Platform certifications.\nExperience working with customer-centric industries or manufacturing domains.\nFamiliarity with AI-powered capabilities in Dynamics 365 and Power Platform.\nKnowledge of security roles, field-level security, and CRM governance best practices.\nMicrosoft Dynamics 365 CE/CRM, C#, ASP. 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