{"id":4215565,"url":"https://alion.io/job/visionfund-relationship-officer","title":"Relationship Officer","company":{"id":2042778,"name":"VisionFund","domain":"visionfund.org","url":"https://alion.io/company/visionfund","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Arusha, Tanzania"],"countries":["TZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T23:47:49Z","employer_posted_date":null,"last_verified_at":"2026-11-12T23:47:49Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Relationship Officer – 25 Job Vacancy at World Vision International – November 2026\nFull-Time\n\nFixed-Term Contract\n\nOrganisation: World Vision International – VisionFund Microfinance Bank (VFT-MFB Limited)\n\nPosition: Relationship Officer – 25\n\nJob Location: Arusha, Tanzania\n\nEmployment Type: Local – Fixed-Term Employee\n\nJob Category: Banking, Microfinance and Customer Relations\n\nRequisition ID: JR53790\n\nApplication Deadline: 25 November 2026\n\nEligible Applicants: Local Applicants Only\n\nAbout World Vision International\n\nWorld Vision International is a global Christian humanitarian organisation with 75 years of experience working to help vulnerable children overcome poverty and experience fullness of life.\n\nThe organisation works with children and communities across nearly 100 countries, supported by more than 31,000 staff members. Its work is inspired by Christian values and a commitment to transforming the lives of vulnerable children.\n\nThis position will support the operations of VisionFund Microfinance Bank (VFT-MFB Limited), focusing on client recruitment, loan processing, loan repayment management, business growth, and customer service.\n\nWebsite: www.wvi.org\n\nJob Purpose\n\nThe Relationship Officer will be responsible for recruiting creditworthy clients, marketing VFT-MFB loan products and services, processing loan applications, managing loan repayments, and ensuring quality customer service.\n\nThe officer will also support branch business growth, maintain good client relationships, and ensure compliance with the organisation’s credit policies and procedures.\n\nDuties and Responsibilities\n\n1. Client Recruitment and Orientation – 30%\n\nMarket VFT-MFB Limited loan products and services and identify potential clients within designated areas of operation.\n\nScreen clients according to the eligibility criteria for each loan product.\n\nTrain clients on VFT-MFB credit policies and procedures applicable to each loan product.\n\nEnsure the Branch Manager or Loan Supervisor assesses clients’ understanding of loan policies and procedures.\n\nConduct business visits to verify that clients’ businesses generate regular income sufficient to support loan repayment.\n\nConduct cash flow analysis, credit investigations, and background investigations to determine clients’ creditworthiness and character.\n\nOpen and maintain client files and ensure all required information is properly documented in accordance with established policies.\n\nRecruit creditworthy borrowers.\n\nEnsure that all clients receiving loans have businesses and are residents within the designated areas.\n\nEnsure all loans are genuinely guaranteed.\n\nConfirm that clients are well known by local leaders and village authorities.\n\n2. Loan Application Processing – 15%\n\nEnsure clients read and understand every loan processing form before completing it.\n\nAssist clients in filling out and completing loan application forms.\n\nEnsure application forms are properly completed and affixed with clients’ photographs.\n\nFacilitate deposits of the required cash security savings into the VFT-MFB Limited bank account.\n\nEnsure clients complete all other collateral requirements according to the policies established for each loan product.\n\nComplete loan checklists, loan assessment forms, and recommendation forms.\n\nPresent loan applications to the Branch Credit Committee for consideration.\n\n3. Loan Repayment Management and Control – 15%\n\nAdhere to the organisation’s zero-tolerance policy on loan repayment.\n\nEnsure loan repayments are made according to agreed repayment schedules.\n\nConduct immediate and close follow-ups on all delinquent loans to ensure timely repayment.\n\nEnsure fines are instituted where appropriate, in accordance with established policies and procedures.\n\n4. Marketing and Business Growth – 10%\n\nPlan and initiate promotional activities within the branch’s target market.\n\nEnsure monthly business and performance targets are achieved.\n\nAct as a good ambassador for VFT-MFB Limited when interacting with the public.\n\nMaintain and promote a positive organisational image at all times.\n\n5. Customer Service – 10%\n\nReview legal documents and security files relating to approved loans.\n\nDevelop and maintain good working relationships with clients.\n\nEnsure the delivery of quality customer service at all times.\n\nAdvise the branch or business centre on client complaints and other customer-care-related issues.\n\nAddress clients’ needs and seek appropriate solutions in accordance with organisational policies.\n\n6. Working Relationships and Organisational Values – 10%\n\nMaintain personal and workplace safety and report accidents.\n\nPlan and book leave schedules and ensure leave is taken on time.\n\nDemonstrate respect and uphold Christian values at all times.\n\nUphold VFT-MFB core values and report any violations.\n\nTake responsibility for personal welfare and work-life balance.\n\nAttend and participate in devotions and other staff social-welfare activities.\n\nContribute to building strong team spirit based on Christian values.\n\n7. Reporting and Information Flow – 10%\n\nEnsure timely submission of daily and weekly reports to the branch or business centre.\n\nProvide feedback to branch or business centre staff on strategic issues, business matters, and operational changes.\n\nReport unethical behaviour to the Audit and Investigation team.\n\nImplement and communicate audit findings and recommendations.\n\nSafeguarding and Child Protection\n\nWorld Vision and VisionFund maintain a zero-tolerance policy towards violence, abuse, and sexual exploitation of children and vulnerable adults by staff members or affiliates.\n\nThe organisation strictly prohibits the recruitment of individuals with unsuitable backgrounds, regardless of whether their roles involve direct contact with children or vulnerable adults.\n\nAll employees are expected to understand safeguarding priorities and participate in ongoing safeguarding training.\n\nApplicant Eligibility\n\nApplications are accepted from local applicants only.\n\nApplicants must be prepared to uphold the organisation’s Christian values and safeguarding standards.\n\nHow to Apply\n\nInterested and qualified candidates should submit their applications through the official World Vision International recruitment portal using the link below:\n\nCLICK/TAP HERE TO APPLY: CLICK/TAP HERE TO APPLY\n\nApplication Deadline: 25 November 2026\n\nJob Requisition ID: JR53790\n\nApplicants are encouraged to submit their applications before the closing date.","description_format":"text","description_chars":6464,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Tanzania","iso":"TZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Microfinance"],"lifecycle":[{"event":"open","at":"2026-11-13T02:38:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T03:14:54Z"},"pay":null,"html_url":"https://alion.io/job/visionfund-relationship-officer","json_url":"https://alion.io/job/visionfund-relationship-officer.json","meta":{"generated_at":"2026-11-13T03:14:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6801,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2042778},"rest":"https://alion.io/mcp/rest/get_company?id=2042778"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisionfund-relationship-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisionfund-relationship-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisionfund-relationship-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visionfund-relationship-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisionfund-relationship-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4215565}},{"tool":"search_jobs","arguments":{"company":"visionfund.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4215565},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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