{"id":1363764,"url":"https://alion.io/job/visit-albuquerque-therapy-intake-coordinator","title":"Therapy Intake Coordinator","company":{"id":1790314,"name":"Visit Albuquerque","domain":"visitalbuquerque.org","url":"https://alion.io/company/visitalbuquerque","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nambe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Basecamp","optional":false},{"name":"Google Workspace","optional":false},{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:57:12Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-12T12:28:14Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"General Description:\nThe Therapy Services Intake Coordinator serves as the first point of contact for clients, families, referral partners, and community members accessing Nest Therapy Services. This position supports client intake, scheduling, administrative processes, facility coordination, and day-to-day clinical operations while helping maintain a welcoming, organized, and healing-centered environment. The Nest Therapy Services Intake Coordinator works collaboratively with clinical, program, and administrative staff to support quality client care, operational excellence, and the overall success of Nest Therapy Services.\nEssentials Duties & Responsibilities:\nClient Access & Experience\nServe as the primary point of contact for clients, families, and community members accessing TRS Clinical Services\nRespond to inquiries and provide information regarding services, referrals, and treatment options.\nMaintain a welcoming, trauma-informed, healing-centered, and culturally responsive front lobby environment and experience for clients\nIntake & Client Navigation Support\nCoordinate client intake, onboarding, and enrollment processes.\nAssist clients with completing intake paperwork, consent forms, releases of information, and required documentation.\nSchedule intake appointments and maintain communications throughout the intake process.\nConduct appointment reminders, follow-up communications, and engagement outreach.\nCoordinate referral, provider matching, waitlist management, and service navigation.\nConnect clients and families with the communication resources and support services TRS offers.\nMaintain accurate client records while ensuring confidentiality and HIPAA compliance.\nClinical Operations Support\nSupport therapist scheduling, room coordination, and appointment management.\nPrepare therapy and group spaces for client services and programming.\nMaintain clinical supply inventory and coordinate supply requests.\nSupport client record organization, data entry, and documentation processes.\nAssist with tracking intake, referral, and service utilization data.\nAdministrative & Organizational Support\nMaintain accurate records, databases, and administrative documentation.\nAssist with reporting, recordkeeping, and quality improvement efforts.\nSupport organizational communications and information distribution.\nAssist leadership with scheduling, meeting coordination, administrative follow-up, and operational projects.\nSupport the development and maintenance of systems, forms, workflows, and operational procedures.\nAssist with tracking operational priorities, projects, and follow-up tasks for Nest Clinical Therapy Services.\nFacility & Space Coordination\nHelp maintain a welcoming, organized, and functional therapy environment.\nMaintain therapy and shared spaces to ensure they remain safe and client-ready.\nSubmit and track work orders, maintenance requests, and facility concerns.\nCoordinate office supply orders and resource inventory.\nSupport day-to-day operations that contribute to a positive client and staff experience.\nProfessional Expectations\nMaintain confidentiality and comply with HIPAA, organizational policies, and professional standards.\nDemonstrate exceptional customer service, communication, and organizational skills.\nWork collaboratively with clinical, program, administrative, and community partners.\nUphold the values of A'gin(respect), Maatuin (Kinship), and Iyingidi (Responsibility & Safety)\nSupport a trauma-informed, healing-centered, and culturally grounded approach to care.\nPerform other duties assigned in support of Basecamp operations and community wellbeing.\nMinimum Qualifications\nAn Associate's degree in Human Services, Social Work, Psychology, Education, Public Health, Business Administration, Communications, or a related field.\nMinimum of two (2) years of experience in behavioral health, healthcare administration, client services, customer service, administrative support, or a related field.\nStrong interpersonal, organization, and communication skills.\nAbility to maintain confidentiality and professional boundaries.\nProficiency with Google Workspace, Microsoft Office, and office technology platforms\nValid New Mexico Driver's License and ability to be insured under Nambe' Pueblo insurance requirements. Driving is required for this position.\nSuccessful completion of required background checks and drug screening.\nPreferred Qualifications\nBachelor's degree in a related field preferred.\nExperience supporting intake, referrals, scheduling, or client-facing services.\nKnowledge of trauma-informed, healing-centered, and culturally responsive practices.\nExperience with databases, reporting, and program administration.\nExperience working within Pueblo communities, Tribal Nations, or Indigenous-serving organizations preferred.","description_format":"text","description_chars":4807,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Travel & Tourism","Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-09-28T00:57:12Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.282,"p_room":0.35,"age_days":14,"expected_fill_days":5,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/visit-albuquerque-therapy-intake-coordinator","json_url":"https://alion.io/job/visit-albuquerque-therapy-intake-coordinator.json","meta":{"generated_at":"2026-10-12T15:52:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1790314},"rest":"https://alion.io/mcp/rest/get_company?id=1790314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisit-albuquerque-therapy-intake-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisit-albuquerque-therapy-intake-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisit-albuquerque-therapy-intake-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visit-albuquerque-therapy-intake-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisit-albuquerque-therapy-intake-coordinator"}]}