{"id":492762,"url":"https://alion.io/job/visit-health-senior-manager-operations","title":"Senior Manager - Operations","company":{"id":9308,"name":"Visit Health","domain":"getvisitapp.com","url":"https://alion.io/company/visit-health","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"D","score":48,"open_postings":30,"ghost_share":0.867,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1200000,"max":1300000,"currency":"INR","period":"year","gross":null,"usd_annual":13736},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2024-08-22T08:24:25Z","employer_posted_date":"2024-08-22","last_verified_at":"2026-11-05T21:15:07Z","board_verified":true,"closed_at":null,"days_open":805,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":804},"description":"Visit Health\nSenior Manager - Operations\nFULL-TIME BENGALURU\nAbout us\nVisit Health is changing the face of employee health and wellness in India. 1 mn+ users across 200+ large Indian conglomerates to new age start ups trust Visit as their Health and Wellness Partner, catering to the missing and unexplored Wellness Primary Healthcare needs.\nTraditionally, the term Employee Health Benefits was synonymous with insurance / hospitalisation benefits only; ie, Secondary Care. Whereas today, 90% of individual healthcare and wellness related expenses in India are out of pocket on Primary Care; be it Mental Wellness, Fitness, Nutrition, Diagnostics, Medicines, and most of all, regular doctor appointments. The Covid-19 Pandemic has not only caused such expenses to increase multi fold, but also created a need for accessible systems.\nIn a professional setting, such offerings are either lacking, or provided in an ad hoc, broken manner through various individual platforms. As a result, the experience for an employee is disconnected, with limited utilisation and engagement.\nThis is where Visit Health comes in - a one stop solution for all employee health benefits needs. We help Companies build a Customized Wellness solution focused on Primary Care aspects such as Fitness, Mental Health, Doctor Teleconsultation, OPD programs, etc. for employees and their families, thereby reducing out of pocket expenses and creating healthier workforces. We have stitched up the broken pieces of employee health benefits in India to make one streamlined platform while increasing employee engagement through gamification.\nVisit Health has raised in total of $9million and is backed by renowned investors such as PolicyBazaar, Twitter Co-founder Biz Stone and Kunal Bahl of Snapdeal.\nDon't just take take our word. Check us out @ https://vsyt.me/o/app\nWe are looking for a Senior Manager Operations to join our high energy team\nYou will have a direct impact on the Operations framework. You'll lead a high-energy team that's scaling across all functions. Pushing high quality Operations Management while also balancing the pros/cons of speed/quality will be critical.\nAs part of your day-to-day work, you will\nBuilding long term relationship with key clients.\nIncreasing existing volumes by interacting regularly with client’s and also helping the sales team by cross selling and upselling the service or product\nMonitoring all the set SLA’s by periodical reviews with different stakeholders\nAct as point of contact for complaints or grievance management\nMust Haves\nEnsuring the medical appointments scheduling within TAT of 4 hours\nArranging monthly/weekly review calls with the Insurer\nCollaborating closely with other departments (like Call Centre, QC Team, Billing Team, other location Branches) to build strategies\nEnsuring regular MIS flow to the Insurer as per the required format and data\nMake sure the medical reports TAT targets are met month on month.\nEscort the HNI customers for their medical check-up as and if required\nGraduate/Post Graduate with Minimum 7-10 years of experience in client management preferably in Insurance/ TPA industry\nGood understanding of Life Insurance operations\nGood Knowledge of MS Office\nStrong process & team management skills\nSalary Range - 12 - 13 LPA - Depends on current skillset and past experience.","description_format":"text","description_chars":3336,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Wellness Programs"],"lifecycle":[{"event":"open","at":"2026-09-07T02:25:06Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.196,"p_room":0.28,"age_days":804,"expected_fill_days":35,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":13736,"is_top_pay":false},"html_url":"https://alion.io/job/visit-health-senior-manager-operations","json_url":"https://alion.io/job/visit-health-senior-manager-operations.json","meta":{"generated_at":"2026-11-05T22:46:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9308},"rest":"https://alion.io/mcp/rest/get_company?id=9308"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisit-health-senior-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisit-health-senior-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisit-health-senior-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visit-health-senior-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisit-health-senior-manager-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":492762}},{"tool":"search_jobs","arguments":{"company":"getvisitapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":492762},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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