{"id":3491498,"url":"https://alion.io/job/visit-wausau-library-branch-coordinator-athens","title":"Library Branch Coordinator - Athens","company":{"id":1931499,"name":"Visit Wausau","domain":"visitwausau.com","url":"https://alion.io/company/visitwausau","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T23:47:21Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T09:16:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Posting End Date:\n11-23-2026Worker Sub-Type:\nRegularScheduled Weekly Hours:\n30WHO WE ARE:\nThe Marathon County Public Library consists of nine locations throughout Marathon County, Wisconsin, including our Wausau Headquarters, plus branches in Athens, Edgar, Hatley, Marathon City, Mosinee, Rothschild, Spencer, and Stratford.\nBranch Coordinator\nThis is a 30 hour per week position at the Athens Branch of the Marathon County Public Library. Hours can include days, evenings, and Saturdays as needed to meet staffing demands.\nPosition Overview\nThe Branch Coordinator serves as a key point of contact for patrons, staff, and the community at the Athens branch library. Under the direction of the Library Services Manager, this position coordinates daily branch operations, supervises staff, manages scheduling, and helps ensure the delivery of welcoming, high-quality circulation and reference services.\nThe Branch Coordinator is a hands-on leader who supports staff, responds to patron needs, coordinates programs and events, and looks for ways to improve patron experience and make branch operations more efficient. This position plays an important role in connecting the library with the community and ensuring the branch is welcoming, safe, and an engaging place for everyone.\nKey Responsibilities\nCoordinate the day-to-day operations of the branch, including staffing, scheduling, workflow, and service coverage.\nSupervise, train, mentor, and support branch staff and participate in the performance review process.\nServe as a communication liaison between branch staff and library administration, fostering open, respectful, and collaborative communication.\nProvide exceptional customer service and assist patrons of all ages with circulation, reference, technology, library resources, databases, computers, and other information needs.\nRespond to patron questions and concerns, provide guidance and technical assistance, and resolve customer service issues with professionalism and empathy.\nCoordinate and promote branch programs, events, and services for children, teens, adults, and the broader community.\nBuild positive relationships with community members, organizations, and local leaders and seek opportunities to promote library services and resources.\nHelp maintain a safe, clean, welcoming, and well-functioning branch. Monitor facility needs and report concerns related to safety, security, maintenance, or equipment.\nFollow established procedures for emergencies, including monitoring severe weather information and responding appropriately to weather-related situations.\nSupport routine branch operations, including circulation, processing and shelving materials, shelf reading, deliveries, holds, patron accounts, supplies, correspondence, and daily cash transactions.\nAssist with the development and implementation of library services, policies, procedures, and process improvements.\nIdentify opportunities to improve workflows, increase efficiency, and enhance the overall patron experience.\nMaintain accurate records and documentation and participate in special projects, committees, and professional development activities.\nMaintain regular and predictable attendance, with flexibility to work additional hours as needed.\nPerform related duties as assigned.\nWhat We're Looking For\nThe ideal candidate is an approachable, organized, and collaborative leader who enjoys working with people and serving the community. The successful candidate will demonstrate:\nBachelor's degree preferred, with two years of experience in a public library or related customer service environment. Equivalent combinations of education and experience will be considered.\nStrong leadership, communication, organization, and customer service skills.\nAbility to lead, mentor, train, and work effectively with a diverse team.\nAbility to provide excellent customer service with empathy, enthusiasm, patience, and a positive attitude.\nAbility to communicate clearly and build positive relationships with patrons, staff, community organizations, and library administration.\nAbility to manage multiple priorities and a high volume of work while maintaining accuracy and professionalism.\nStrong problem-solving skills and the ability to exercise sound judgment and adapt to changing situations.\nAbility to learn and effectively use library software, electronic resources, computers, and standard office technology.\nAbility to interpret and consistently apply library policies and procedures.\nCommitment to ongoing learning and professional development.\nValid Wisconsin driver's license and reliable means of transportation required.\nPhysical Requirements\nThis position involves regular standing, walking, bending, reaching, kneeling, crouching, shelving, keyboarding, and other repetitive movements. The ability to use equipment or aids to reach materials on high and low shelves, lift and carry up to 50 pounds, and push and maneuver book carts weighing up to 75 pounds is required.\nWork Environment\nWork is primarily performed in a public library environment with frequent interaction with patrons, staff, volunteers, and community members. The Branch Coordinator must be comfortable working in a busy public-service setting, responding to changing needs, and maintaining a welcoming and professional environment.\nWhy This Position Matters\nThe Branch Coordinator helps make the library a place where people feel welcome, supported, and connected. Through staff leadership, exceptional customer service, community engagement, and thoughtful coordination of programs and services, this position helps ensure the branch meets the changing needs of the community.\nCOMPENSATION:\nStarting Salary: $27.61 per hour\nThis part-time position is eligible for benefits which are prorated based on 30/hours per week\nAPPLICATION DEADLINE: 11:59 p.m. on Sunday, November 22\nSpecial Accommodations:\nMarathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.\nNotice to Applicants:\nWisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. 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