{"id":669909,"url":"https://alion.io/job/vistamusic-retail-associate","title":"Retail Associate","company":{"id":687009,"name":"Vista Musical Instruments","domain":"vistamusic.com","url":"https://alion.io/company/vistamusic","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"D","score":46,"open_postings":10,"ghost_share":0.9,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":317},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Drive","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-01T09:48:37Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":76},"description":"Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.\nEstablished in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.\nJob Overview:\nWe are looking for a Retail Associate to join us as we strive to deliver world-class service to our customers. As a sales professional, knowledge of the sales process is crucial - prospecting, qualifying, selling, overcoming objections, closing the deal and follow up. We want somebody who matches our spirit and ambitions, and someone who will challenge us to constantly push our boundaries.\nResponsibilities:\nPromoting and selling products and services.\nAchieving the monthly sales target set by the Company.\nEnsuring that every customer who visits the store is acknowledged with a friendly greeting.\nProviding assistance and information required to encourage a purchase.\nEager to learn and participate in the company's training programs.\nPerforming tasks such as cleaning of the store, unpacking of stock, maintenance of musical instruments and other administrative tasks as necessary.\nPerforming cashiering duties.\nReplenishing displays to ensure that there is sufficient stock for selling and that visual merchandising is attractive to customers.\nEstablishing long-term relationships with key customers, taking note of their preferences and past purchases.\nRequirements:\nKnowledge of musical instruments is a must (Drum, Guitar, Bass, Ukulele or Digital Audio Workstation knowledge).\nHave an outgoing personality and enjoy talking to people.\nA strong ability to connect with customers and sell.\nUnderstand customer service principles and is able to provide an excellent customer experience.\nAbility to work well in a team and communicate effectively.\nProficiency using Microsoft Office & Google Drive applications, and ability to learn using the in-house ERP (Enterprise Resource Planning) and cashiering system.\nPunctuality is a must.\nA strong sense of responsibility, willingness to take the initiative to spot and resolve issues and taking pride in going the extra mile.\nBenefits:\nCompetitive Remuneration.\nHealthcare, Dental & Insurance Programme.\nVarious Leave Benefits e.g., birthday, volunteer, family care, childcare.\nLong Service Awards.\nEmployee Referral Programme.\nGym Membership Discount.\nAttractive Staff Discount at our academy, purchase of musical instruments and lifestyle 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