{"id":2621372,"url":"https://alion.io/job/vistra-associate-team-leader","title":"Associate Team Leader","company":{"id":2065422,"name":"Vistra","domain":"vistra.com","url":"https://alion.io/company/vistra","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T13:33:25Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T03:08:35Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description Template\n\nJob Title\n\nAssociate Team Leader - Client Services\n\nLocation\n\nMauritius\n\nRemote/Hybrid\n\nR&AW:(20%-80% of the time work is carried out in a location other than an office)\n\nTravel required\n\nYes - Home>Office>Home\n\nBusiness Unit and Sub-BU\n\nFund\n\nDepartment\n\nAccounting\n\nLevel and Grade\n\nA3\n\nReporting to\n\nShabbir Jepaul\n\nPurpose of Role\n\nSupervising, guiding and leading a team of administrators\n\nScope\n\nMauritius\n\nKey Responsibilities\n\nLeading a team of 5 to 6 Client Service Administrators - oversee their deliverables and work in close collaboration with the different team members to complete daily tasks\nEnsure that trade orders, settlement, subscription, redemption documents, capital calls and distributions notices are accurate.\nAccurate processing and supervision / validation and reconciliation of investors’ dealing instructions and payments.\nMonitor the Subscription and Redemption processes and ensure that trades are correctly reported to investors.\nPeriodic Investor Reporting (OE and CE Funds).\nMaintenance of share registers and investor contacts on different investor platforms.\nProvide support to different teams on intricate issues regarding Customer Due Diligence on new investors, transfer of Shares, subscription and redemption process.\nEnsure accuracy of all reporting carried out by the Investor Services Team.\nEnsure all reporting, both internal and client deadlines, are adhered to.\nCoach staff on the processes, standards and systems in place.\nEnsure that work delivered for clients is compliant with Vistra compliance manuals, the local regulatory framework and ISAE 3402 - SSAE18 Standards.\nFollowing the business processes as defined and help improving such processes on an ongoing basis.\nOrganizational skills in order to manage multiple tasks in a fast-paced, time sensitive environment.\nFlag and escalate client issues in a timely manner.\nProvide input to the appraisal of junior staff members.\nReview the work of the junior staff prior to handing over internally or to clients.\nCommunicate with clients and investors on a day to day basis concerning ongoing work.\nEnsure necessary approvals are obtained as per Compliance Internal procedures for Omnibus accounts, PEPs and REPs.\n\nAttributes/\nTechnical Skills\n\n[Include core competencies, and add specific technical skills required for the job; indicate specific language requirement, if applicable.]\nEssential: Previous experience as senior in the administrative function, good understanding of the regulatory framework in Mauritius, including corporate and AML laws. Good track records in the client services cluster.\nDesirable: Very good understanding of the various fund structures.\n\nRelevant Experience\n\n[Relevant experience (number of years and type of experience) required to do the job, based on job requirement, and not based on current role holder.]\nEssential: 5 years of experience in the administration of global business entities, in particular fund structures, and previous experience in a senior role.\nDesirable: Previous experience as senior administrator\n\nEducation and Professional Qualification\n\n[State minimum education/qualifications required and not based on current role holder, e.g. degree in accounting and a Certified Public Accountant.]\nEssential: Degree in accounting, finance, or management","description_format":"text","description_chars":3327,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":5,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mauritius","iso":"MU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payroll Services","Custody & Fund Administration","Accounting & Bookkeeping Services","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-15T13:33:25Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.697,"p_room":0.45,"age_days":4,"expected_fill_days":3,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vistra-associate-team-leader","json_url":"https://alion.io/job/vistra-associate-team-leader.json","meta":{"generated_at":"2026-10-20T10:11:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2065422},"rest":"https://alion.io/mcp/rest/get_company?id=2065422"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvistra-associate-team-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvistra-associate-team-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvistra-associate-team-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vistra-associate-team-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvistra-associate-team-leader"}]}