Team Leader - Client Services
Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 13, 2026.
It’s never been a more exciting time to join Vistra.
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that
We have an exciting opportunity for you to join our team as Team Leader - Client Services (KYC) based in our Vistra Global Services (Mauritius) Limited. Reporting to the Head of Central Business Services, this full-time and permanent position is based in Mauritius and offers regional coverage, allowing you to make a significant impact to our KYC Team and its’ growth.
Key responsibilities:
- Manage the timely on - boarding/ review of clients by performing KYC/AML checks as applicable in accordance with policies and procedures in place.
- Oversee the day-to-day activities of a Team
- Provide support, guidance and coaching to staff and maximise their potential
- Liaise with clients/front office/compliance as part of the KYC process
- Maintain positive and productive working relationships with internal and external clients
- Assist in preparing monthly statistics/KPIs for Senior Management
- Comply with company policies and procedures and adherence with relevant administration procedure manuals.
- Participate in ad hoc projects or matters
Key requirements
- Experience managing/coaching a KYC/Onboarding team
- Must be able to easily grasp and comprehend AML risks and develop tailored KYC searches accordingly
- Good communication and organisational skills to meet tight deadlines
- Proficient in MS Office (Microsoft Word, Excel, Power point)
- Have a methodical approach with attention to detail, be able to quickly assess and act on changing priorities
- Quick learning ability to new systems and operational procedures
- Familiarity with capital market/fund structures would be an advantage.
- Able to work flexible hours to meet operational needs when required
- Minimum 7 years’ work experience in a similar sector
- Degree in Management, Accounting, Law and Finance or other related qualifications
Company Benefits:
At our Vistra Mauritius office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and probation leave.
Additionally, we provide a Medical Scheme, Sponsored ACCA and ICSA, Study/Examination Leave, Pension Scheme, Group Personal Accident, Death & Disability Cover and an excellent job exposure and career prospects
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!