# Client Success Manager

Description At VisualDx, we help clinicians make faster, more confident diagnoses, and our Client Success Managers make sure customers get the full value of that promise. Once a contract is signed, you become the go-to partner for your accounts, from onboarding and training end users to leading business reviews with executive sponsors. You’ll dig into account data and industry trends to spot what each site needs before they ask, build growth plans with our leadership team, and work side by side with Sales to uncover new ways to expand. If you love building relationships, thrive on turning insight into action, and want to see your work make a real difference in healthcare, we’d love to meet you. Responsibilities Implementation Partners with the sales, business development, and implementation team members to lead post-sales activity for implementing new accounts and sites. Works in tandem with implementation team and documents all relevant activity in ClientSuccess (the CRM). Owns end-user training and onboarding. Growth Strategy Partners with VisualDx senior management team to develop and implement a site-specific growth strategy that leads to increased awareness of the VisualDx va

- **Id**: 2568437
- **Url**: <https://alion.io/job/visualdx-client-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-14T19:43:27Z
- **Employer posted date**: 2026-10-14
- **Last verified at**: 2026-11-15T07:39:46Z
- **Board verified**: yes
- **Days open**: 31
- **Description format**: text
- **Description chars**: 5685
- **Description truncated**: no
- **Benefits**: Dental insurance, Life insurance
- **Relocation offered**: no
- **Industries**: Custom Software Development, Primary Care & Medical Centers

## Company

- **Id**: 1870283
- **Name**: VisualDx
- **Domain**: visualdx.com
- **Url**: <https://alion.io/company/visualdx>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Paylocity

## Salary

- **Min**: 69000
- **Max**: 74000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 74000

## Technologies

- **Microsoft Office** — Optional: no
- **SharePoint** — Optional: no
- **Claude** — Optional: yes
- **Copilot** — Optional: yes
- **HIPAA** — Optional: yes
- **Salesforce** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 31

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-10-14T22:27:28Z

## Liveness

- **Score**: 35
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.629
- **P room**: 0.55
- **Age days**: 31
- **Expected fill days**: 24
- **Reasons**: conf:0, win:tail, comp:junior
- **Computed at**: 2026-11-15T07:52:55Z

## Pay

- **Stated usd annual**: 74000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.