{"id":3256615,"url":"https://alion.io/job/visy-field-service-technician","title":"Field Service Technician","company":{"id":52770,"name":"Visy","domain":"visy.com","url":"https://alion.io/company/visy","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PageUp","truth_index":{"grade":"B","score":81,"open_postings":26,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":178},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T23:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T10:47:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Details:\nIn this hands-on mechanical technician role, you will work closely with field technicians, suppliers, and internal support teams to carry out the installation, maintenance, servicing, fault diagnosis, and repair of a broad range of packaging machinery and equipment. This includes carton erectors, conveyor systems, glue application equipment, and associated mechanical assemblies. Working across multiple customer sites, you will troubleshoot mechanical faults, perform preventative and corrective maintenance, and ensure equipment operates safely, reliably, and efficiently. Your technical expertise and customer-focused approach will play a key role in maximising machine uptime, reducing downtime, and delivering high levels of customer satisfaction.\nReporting to the Service Manager, you will work autonomously to:\nCommission, install, and optimise new machinery while delivery equipment upgrades and technology enhancements.\nDeliver operator, maintenance, and technical training to customer personnel to support safe and efficient equipment operation.(when required)\nProvide expert mechanical and technical support, identifying opportunities to improve equipment reliability, performance, and operational efficiency.\nDiagnose and resolve complex mechanical issues, ensuring minimal downtime and maximum equipment availability.\nBuild strong customer relationships and consistently achieve customer satisfaction and operational KPI targets through the delivery of high-quality technical service and support.\nMaintain accurate service records and provide detailed recommendations for preventative maintenance and continuous improvement initiatives.\nThe role requires flexibility to travel interstate and undertake occasional after-hours work to support machinery commissioning, system upgrades, fault rectification, and planned maintenance activities across customer sites.\nWhat You Will Bring:\nTrade qualification such as Certificate III in Engineering (Mechanical), Fitter & Turner, Mechanical Fitter, or similar mechanical trade.\nExperience in machinery installation, maintenance, fault finding, and repairs in a manufacturing or packaging environment.\nStrong mechanical aptitude with the ability to interpret technical manuals, schematics, and engineering drawings.\nStrong mechanical aptitude; experience with SEW AC/DC drives, pneumatics, hydraulics, and robotics highly regarded\nAdditional Electrical qualifications in Electrotechnology’s or Electronics’ also highly regarded.\nWhat you’ll love when you join us:\nLaptop, phone, company vehicle (including personal use), fuel card\nOvertime opportunities\nBe part of a collaborative, safety-focused, and values-driven work environment\nWork on a variety of automation systems, obsolescence projects, upgrades / updates across numerous packaging technologies and customer sites\nEmployee Assistance Program (EAP).\nDiscounted health insurance.\nOption to purchase additional annual leave.\n12 weeks of paid parental leave.\nDiscounts on health and wellbeing products.\nNovated leasing and salary sacrifice options.\ncontinued growth and development of Visy's glass manufacturing operations.\nAbout Visy\nVisy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations -predominately in Australia and New Zealand.\nWe believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.\nReady to make a difference? Apply now and be a key player in shaping our future! \nYou will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing)\nVisy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.\nPlease note that only applications with the right to live and work in Australia will be considered for this position.","description_format":"text","description_chars":4333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Packaging & Labeling"],"lifecycle":[{"event":"open","at":"2026-10-26T02:33:08Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:3","stale_co","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/visy-field-service-technician","json_url":"https://alion.io/job/visy-field-service-technician.json","meta":{"generated_at":"2026-10-27T14:49:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3577,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52770},"rest":"https://alion.io/mcp/rest/get_company?id=52770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisy-field-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisy-field-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisy-field-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visy-field-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisy-field-service-technician"}]}