{"id":3192865,"url":"https://alion.io/job/vitacall-rukovoditel-gruppy-operatorov-2","title":"Руководитель группы операторов","company":{"id":1046759,"name":"VitaCall","domain":"vitacall.ru","url":"https://alion.io/company/vitacall","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tashkent, Uzbekistan"],"countries":["UZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13000000,"max":13000000,"currency":"UZS","period":"month","gross":false,"usd_annual":12948},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T12:21:14Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-27T13:37:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":0},"description":"VITACALL - международная компания с 5-летним опытом работы.\n Мы развиваем команду и приглашаем руководителя группы, который умеет эффективно управлять сотрудниками, работать с KPI и добиваться высоких результатов.\n Опыт работы руководителем/ супервайзером / тимлидом в продажах от 1 года;\nМы предлагаем:\n Доход до 13 000 000 сум (фиксированный оклад + KPI);\n Удобный график 2/2.\n Официальное трудоустройство;\n Работа в офисе, современное рабочее место\n Выплаты 2 раза в месяц без задержек\n Обучение и поддержка на этапе адаптации\n Быстрый карьерный рост и возможность развиваться внутри компании\n Дружную команду и комфортную рабочую атмосферу\n Обязанности:\n Управление командой операторов колл-центра;\n\n Контроль выполнения KPI и качества работы;\n Контроль дисциплины, графиков и соблюдения рабочих стандартов;\n Анализ показателей команды и подготовка отчётности;\n Проведение планёрок, обратной связи и разборов результатов;\n Адаптация и развитие новых сотрудников;\n Выявление проблем в работе команды и внедрение решений для улучшения результатов.\n Требования:\n Знание Русского и Узбекского языков;\n Понимание основных KPI колл-центра и принципов оценки эффективности операторов;\n Опыт управления и мотивации команды;\n Умение работать с показателями и аналитикой;\n Ориентация на результат;\n Лидерские качества и 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