{"id":2790921,"url":"https://alion.io/job/vital-study-skills-it-support-specialist","title":"IT Support Specialist","company":{"id":4444391,"name":"Vital Study Skills","domain":"vitalstudyskills.com","url":"https://alion.io/company/vital-study-skills","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ServiceNow","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Hyper-V","optional":true},{"name":"ITIL","optional":true},{"name":"PowerShell","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-17T19:18:54Z","employer_posted_date":null,"last_verified_at":"2026-10-17T19:18:54Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"About the role The IT Support Specialist provides first-line technical assistance to internal users, ensuring swift resolution of hardware, software, and networking issues. 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