{"id":3231600,"url":"https://alion.io/job/vitalant-front-desk-representative","title":"Front Desk Representative","company":{"id":20291,"name":"Vitalant","domain":"vitalant.org","url":"https://alion.io/company/vitalant","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":9,"ghost_share":0,"stale_share":0.556,"repost_share":0.222,"time_to_fill_p50_days":13,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T08:05:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.\nWork Shift (if applicable):\nShift 1 (United States of America)Job Description:\nSalary: $18.37 to 19.88\nSalary is commensurate with a candidate's experience, qualifications, skills, and geographic location.\nVitalant is seeking a Front Desk/Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead - together.\nYour impact as a Front Desk/Donor Relations Specialist is vital. You will support Vitalant's life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.\nWhat to Expect\nSchedule\nSunday: 6:30 am to 4:00pm\nMonday: 11:30am to 7:30pm\nTuesday: 11:30am to 7:30pm\nWednesday: OFF\nThursday: OFF\nFriday: 6:30am to 2:00pm\nSaturday: 6:30am to 2:00pm\nOur comprehensive total rewards support you, your family, and your future with\nMedical, dental, and vision insurance\n401K + 5% company match\nTuition assistance up to $5k per year\nFree basic life and AD&D insurance\nFree short-and-long-term disability insurance\nPaid time off\nEmployee Resource Groups\nRecognition and perks\nAs a Front Desk/ Donor Relations Specialist, you'll get to\nAssist donor services staff by addressing donor questions and monitoring donor wait times.\nRetain current donors by scheduling their next donation appointment.\nEducate donors on additional collection techniques to optimize donation opportunities.\nAdminister customer service and marketing survey to donors.\nReview and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.\nRequirements:\nHigh School Diploma or GED required\nOne year of customer service experience required\nLocation:\n1757 W Fullerton Avenue\nChicago, IL 60614\nJob Category:\nSales / Community OutreachContact Information: \nIf you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - 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