{"id":1244795,"url":"https://alion.io/job/vitrox-field-technical-support-engineer-us","title":"Field Technical Support Engineer (US)","company":{"id":49644,"name":"ViTrox","domain":"vitrox.com","url":"https://alion.io/company/vitrox","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":147000,"period":"year","method":"role_country_seniority_unknown","sample_n":1041},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T17:10:48Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-28T23:07:06Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description\nExciting Expansion in ViTrox USA!\nViTrox Corporation, a global leader in high-speed machine vision inspection systems, is growing! We are thrilled to announce an opening for an on-site Technical Support Engineer with exceptional qualities to join our team in Austin, Texas.\nJoin our dynamic team and help drive innovation in vision inspection technology. Together, we can make a significant impact in the field of vision inspection machines.\nReady to make an impact? Join ViTrox today!\nResponsibilities\nProfessional Technical Support: Provide creative problem-solving skills in servicing, maintaining, and troubleshooting advanced vision inspection machines.\nCustomer Care Advocate: Build strong customer relationships and support business development.\n Facilitate Technology Advancement: Gather customer feedback to improve existing technologies and develop new products.\nKey Qualifications\nA recognized Diploma / Advance Diploma / Degree in Science & Engineering, preferably in Electrical & Electronics / Computer Science or equivalent.\nPreferably with experience in servicing or using automated inspection equipment (SPI, AOI and AXI).\nStrong communication skills.\nGood troubleshooting & problem-solving skills.\nPossesses own transport and is willing to travel extensively across the USA.\nPositive attitude & flexibility to accommodate conference calls with Headquarter.\nApplicants from Texas, the Southeast region & Canada are welcome.","description_format":"text","description_chars":1455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Equipment","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-09-25T17:10:48Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:6","velocity","win:early"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vitrox-field-technical-support-engineer-us","json_url":"https://alion.io/job/vitrox-field-technical-support-engineer-us.json","meta":{"generated_at":"2026-09-30T00:18:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":111,"day_limit":5000,"remaining_today":4889,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}