{"id":1981621,"url":"https://alion.io/job/vitu-data-integration-specialist-i","title":"Data Integration Specialist I","company":{"id":1809230,"name":"Vitu","domain":"vitu.com","url":"https://alion.io/company/vitu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Visual Basic","optional":true}],"status":"live","first_seen_at":"2026-10-06T04:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T16:19:42Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Data Integration Specialist I (Remote)\n\nAs the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.\nVitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.\nJob Summary\nThe Integration Support Specialist I helps customers via an inbound call queue, support ticketing systems, and/or through established customer engagement. Develops and maintains positive relations with customers. Responds to customer inquiries regarding company products, features, and/or services. Addresses fulfillment, billing, account management, technical, and configuration issues. Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt and effective resolution. Performs regular quality checks to validate new / existing code is not breaking or hindering integration functions. \nKey Responsibilities\nRespond to customer inquiries via phone, email, and chat in a timely and professional manner.\nReceive and respond to customer requests via the inbound call queue and support ticketing systems.\nProvide an Effortless Customer Experience: Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern.\nProvide support, solving standard and recurring issues with the customer's configuration or answering basic questions about the solution.\nMay provide one-on-one training for new and/or existing customers as needed while working on support issues to help drive customer satisfaction.\nApply appropriate internal and security tools or processes (i.e., PIN, identifying information) to assess customer records or other electronic information.\nDocument customer inquiries, status, and resolution.\nWork across teams when needed and follow up with customers to resolve issues satisfactorily.\nPerform Quality checks on new and/or being-developed solutions to validate that solutions have the desired results\nDocument Issues found and partner with Appropriate teams to resolve them.\nAnd additional needs as assigned by Management.\n\nQualifications and Experience\nHigh school diploma or equivalent; Associate's or Bachelor's degree is a plus.\nProven customer support or client service experience.\nStrong phone and email contact handling skills and active listening.\nFamiliarity with CRM systems and practices, preferred.\nCustomer orientation and ability to adapt/respond to different types of personalities.\nExcellent communication and problem-solving skills.\nAbility to multitask, prioritize, and manage time effectively.\nExperience in title, registration, DMV, or dealership preferred.\nTechnical support and basic code knowledge experience is preferred.\nExcel / Google / Visual Basic formula knowledge preferred\nUnderstanding of data types (E.G., CSV, TSV, XML, XLS, XLSX, etc….)\nCritical thinking required.\n\nCompensation \n\nThe hourly rate range for this position is: $24-27/hour\n\nThe final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.\n\nAt Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. \n\nAt Vitu, we care for our employees and their families. We offer a comprehensive benefits package including \nHealthcare Coverage for you and your family covering Medical, Dental & Vision\nTax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)\nGenerous PTO\nPet Insurance\nRetirement Planning\nID Theft Insurance\nLife and Disability Insurance\nCommuter Benefits\nAccident & Hospital, Critical Illness Insurance\nTuition Reimbursement\n\nVitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.","description_format":"text","description_chars":5244,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data Providers & Datasets","Digital Signature"],"lifecycle":[{"event":"open","at":"2026-10-06T23:50:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":17,"green_card_filings_12m":0,"median_offered_wage_usd":107500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.893,"p_room":1,"age_days":7,"expected_fill_days":40,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/vitu-data-integration-specialist-i","json_url":"https://alion.io/job/vitu-data-integration-specialist-i.json","meta":{"generated_at":"2026-10-13T18:22:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1809230},"rest":"https://alion.io/mcp/rest/get_company?id=1809230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvitu-data-integration-specialist-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvitu-data-integration-specialist-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvitu-data-integration-specialist-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vitu-data-integration-specialist-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvitu-data-integration-specialist-i"}]}