AML/CFT Investigator

Viva.com is the first Tech Bank in Europe for businesses, serving 29 countries through its pan-European critical infrastructure for payments & banking services.

Viva.com’s offering spans across omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions - including working capital and advance booking financing - alongside fiscalisation services, giving businesses across all verticals access to the tools they need to run their operations efficiently, on a single integrated platform.

Viva.com pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and local card schemes, local payment systems, and alternative payment methods across Europe.

The Role

Viva.com is strengthening its Anti-Financial Crime Unit and is looking for an AML/CFT Investigator to support ongoing efforts to enhance our control environment. The role combines traditional investigative work with the use of AI-assisted analytical tools, and is fully on-site to enable close collaboration with AFC, Data and Technology teams.

Key Responsibilities

• Conduct high-quality AML/CFT investigations across transaction monitoring alerts, sanctions/PEP hits and unusual customer activity, ensuring well-supported and defensible conclusions.
• Use AI-powered tools - including large language models (LLMs), anomaly detection and graph analytics - to identify patterns, enhance investigative analysis and improve risk assessments.
• Contribute to refining detection rules, risk scoring models and automated triage processes by providing structured feedback and insights.
• Prepare clear, accurate and well-documented case narratives and SAR/STR reports, supported by AI drafting tools where appropriate.
• Participate in AI governance initiatives, ensuring transparency, explainability and responsible human oversight in AI-assisted investigations.
• Work closely with AFC, Product, Data and Technology teams through daily on-site collaboration, enabling faster knowledge-sharing and reinforcing overall investigative quality.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

Requirements

• Minimum 2 years of experience in AML/CFT investigations, transaction monitoring or related AFC roles, ideally within fintech, payments or banking.
• Strong understanding of AML/CFT regulatory frameworks (FATF, EU AMLD, EBA/ECB guidelines) and ability to apply them pragmatically.
• Willingness to work with AI-assisted investigation tools; prior exposure is a plus but not required.
• Strong analytical and critical-thinking skills, with the ability to interpret complex information and identify meaningful patterns.
• Excellent written communication skills and ability to draft clear, structured investigation narratives.
• Collaborative and curious mindset, comfortable working in a cross-functional environment.
• Readiness to work full-time on-site and contribute actively to a high-quality, learning-oriented investigative culture.
• Additional experience with graph analytics, QA/QC, CAMS/ICA certifications or basic SQL/Python knowledge is considered beneficial.

Benefits

Competitive compensation package;

Annual bonus based on your performance and targets' achievement;

Private health insurance for you and your family;

Top of the Line tools and equipment;

Career development and regular feedback to develop your skills;

Employee Wellness Program like Daily group sessions led by professional coaches.