{"id":3875822,"url":"https://alion.io/job/viva-com-isv-partnership-manager","title":"ISV Partnership Manager","company":{"id":6307,"name":"Viva.com","domain":"viva.com","url":"https://alion.io/company/viva","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marousi, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T16:14:39Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T11:39:22Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Viva.com is the first Tech Bank in Europe for businesses, serving 31 countries through its pan-European critical infrastructure for payments & banking services.\nViva.com’s offering spans omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions, providing businesses of all sizes and sectors with the tools they need to operate efficiently, both domestically and internationally, through a single integrated platform.\nViva.com pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and domestic card schemes, local payment systems, and alternative payment methods across Europe.\nThe Role\nAs an ISV Partnership Manager, you will identify, onboard, and grow partnerships with Independent Software Vendors (ISVs) to drive merchant acquisition and revenue through the ISV channel. You will manage the full partner relationship lifecycle, from sourcing and presenting the ISV program to coordinating integration, supporting merchant onboarding, and monitoring commercial performance. Working closely with internal teams, you will build long-term partnerships and identify opportunities for sustainable channel growth.\nResponsibilities\nIdentify new ISV opportunities and monitor the local software market and relevant merchant verticals to build a targeted partner pipeline; \nEngage prospective ISVs, present the program’s value proposition, and assess business potential, product-market fit, and mutual value; \nOnboard new partners, support ISV account setup, and ensure partners receive training on company products and program processes; \nCoordinate communication between ISVs and the Technical Account Management (TAM) team to support integrations; \nManage merchants referred through ISVs and coordinate new merchant onboarding in collaboration with Lead Generation and internal teams; \nSupport the resolution of service issues affecting ISV merchants through timely escalation and internal follow-up; \nMonitor revenue at merchant and partner level, identify deviations, and coordinate corrective commercial and operational actions; \nBuild strong partner relationships and lead regular meetings to review performance, pipeline, and agreed next steps; \nPrepare and lead Sales and ISV meetings, including agendas, materials, and presentations; \nCoordinate partner invoicing and payments with Finance and relevant internal stakeholders; \nMaintain accurate partner records, meeting notes, action logs, and performance reporting; \nRecommend partnership terms, commercial actions, and channel growth initiatives to Indirect Sales leadership, escalating exceptions and significant risks;\nCollaborate with Product, Commercial, Merchant Onboarding, Operations, and Support teams, and contribute to additional initiatives supporting channel growth and operational readiness. \nAt Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.\nRequirements\nAt least 3 years of experience selling technology solutions through ISV or channel partnerships; \nStrong commercial acumen and experience negotiating commercial agreements involving multiple partners; \nAbility to identify business potential and clearly communicate the added value of technology-driven solutions; \nStrong relationship-building and stakeholder management skills, with confidence engaging senior and diverse audiences; \nAbility to work independently and collaboratively while managing multiple initiatives in parallel; \nA commercially driven, target-oriented, and resilient approach, combined with a collaborative and service-minded attitude; \nStrong organisational skills, disciplined pipeline management, and consistent follow-up; \nA proactive problem-solving mindset and the ability to coordinate across sales, integration, onboarding, and financial processes; \nExperience in electronic point-of-sale (ePOS) peripheral sales will be considered an asset. \nBenefits\n Competitive compensation package;\nAnnual bonus based on your performance and targets' achievement;\nPrivate health insurance for you and your family;\nTop of the Line tools and equipment;\nCareer development and regular feedback to develop your skills;\nEmployee Wellness Program like Daily group sessions led by professional coaches.","description_format":"text","description_chars":4445,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-06T16:14:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":51,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/viva-com-isv-partnership-manager","json_url":"https://alion.io/job/viva-com-isv-partnership-manager.json","meta":{"generated_at":"2026-11-09T11:45:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14028,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6307},"rest":"https://alion.io/mcp/rest/get_company?id=6307"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fviva-com-isv-partnership-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fviva-com-isv-partnership-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fviva-com-isv-partnership-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/viva-com-isv-partnership-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fviva-com-isv-partnership-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3875822}},{"tool":"search_jobs","arguments":{"company":"viva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3875822},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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