{"id":1177225,"url":"https://alion.io/job/viva-republica-search-quality-operations-manager","title":"검색 품질 운영 매니저 (Search Quality Operations Manager)","company":{"id":51109,"name":"Toss","domain":"toss.im","url":"https://alion.io/company/viva-republica","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":76,"open_postings":370,"ghost_share":0.324,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":169,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":143000,"period":"year","method":null,"sample_n":19148},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T03:37:54Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-02T12:40:30Z","board_verified":true,"closed_at":null,"days_open":95,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":95},"description":"합류하게 될 팀에 대해 알려드려요\n토스 쇼핑은 금융 슈퍼앱 위에서 고객이 원하는 상품을 정확하게 발견할 수 있는 검색 경험을 만들어요.\n현재 쇼핑 검색은 쿼리 이해, 리트리벌, 랭킹의 각 레이어를 독립적으로 실험하고 측정할 수 있는 아키텍처로 진화하고 있어요.\n엔지니어와 함께 검색 시스템을 근본부터 설계해 검색 품질을 개선할 수 있는 기술을 만들어요.\n합류하면 함께 할 업무예요\n검색 Relevance 정답셋을 대규모로 생산하는 체계를 설계하고 운영해요.\n토스 쇼핑의 검색 품질을 개선하여 비즈니스 임팩트를 만드는 것이 목표예요.\n이런 분과 함께하고 싶어요\n검색 품질 관리, 정보검색(IR), 추천, 데이터 분야에서 경력을 쌓아오신 분\n검색 품질 평가 및 relevance 판정 기준을 수립하고, 평가자 간 편차를 통제하여 데이터의 품질을 관리해보신 분\n검수 인력을 채용, 교육, 관리하며 조직을 키우고, 프로세스를 표준화 및 확장해보신 분\n운영 프로세스를 지표 기반으로 평가하고, 지속적으로 개선한 경험이 있으신 분\nLLM을 데이터 생산 및 평가에 활용하거나, LLM이 만든 결과를 사람이 검증하는 구조를 설계해본 경험이 있으신 분\n이런 경험이 있다면 더 좋아요\n커머스 도메인에서 상품 속성, 패싯(Facet) 데이터를 구축, 검수하거나 검색에 활용해본 경험이 있으면 좋아요.\n커머스 검색 Knowledge Management - 사전, 온톨로지, 지식그래프 등 검색 지식을 관리, 구축해본 경험이 있으면 좋아요.\n토스로의 합류여정\n서류접수 > 직무 인터뷰 > 문화적합성 인터뷰 > 처우 협의 > 레퍼런스 체크 > 최종 합격 및 입사\n꼭 확인해 주세요\n검색 품질 운영 매니저 (Search Quality Operations Manager) 포지션은 전형 과정에서 국문, 영문 명칭을 함께 사용해요.","description_format":"text","description_chars":896,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Korean","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-09-24T12:02:02Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.861,"p_room":0.72,"age_days":95,"expected_fill_days":169,"reasons":["conf:2","velocity","win:mid","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/viva-republica-search-quality-operations-manager","json_url":"https://alion.io/job/viva-republica-search-quality-operations-manager.json","meta":{"generated_at":"2026-11-02T15:16:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51109},"rest":"https://alion.io/mcp/rest/get_company?id=51109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fviva-republica-search-quality-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fviva-republica-search-quality-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fviva-republica-search-quality-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/viva-republica-search-quality-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fviva-republica-search-quality-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1177225}},{"tool":"search_jobs","arguments":{"company":"toss.im","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1177225},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}