{"id":3062230,"url":"https://alion.io/job/vivantcorp-service-technician","title":"Service Technician","company":{"id":6317,"name":"Vivantcorp","domain":"vivantcorp.com","url":"https://alion.io/company/vivantcorp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Farmers Branch, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":18483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-25T09:00:20Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Location: Farmers Branch, TX (Dallas-Fort Worth Area)\nJob Type: Full-Time\nWork Location: On-site\nTravel: Approximately 25% (primarily local DFW with occasional out-of-market travel)\nPosition Overview\nVivant is looking for a Service Technician with strong networking troubleshooting skills, a broad low-voltage background, and the ability to independently diagnose and resolve technical issues in the field.\nThis role requires someone who can assess a situation, figure out what is wrong, determine the best solution, and execute it with minimal supervision. The ideal candidate has lead technician experience, takes ownership of problems, and can adapt when a situation does not go as planned.\nRequirements\nNetwork Troubleshooting: Must understand networking fundamentals and be able to diagnose and resolve common network issues, including connectivity, equipment, and cabling problems.\nProblem-Solving: Strong ability to investigate unfamiliar issues, identify root causes, think critically, and determine how to resolve situations without relying on step-by-step instructions.\nAdaptability and Coachability: Must be adaptable, willing to learn new technologies and processes, and able to apply feedback to improve performance.\nIndependent Work and Leadership: Must be self-sufficient, capable of managing field assignments independently, and have prior lead technician experience or equivalent experience taking ownership of jobs and guiding others.\nBroad Low-Voltage Experience: Hands-on experience with multiple types of low-voltage systems, including: \nNetwork installations, routers, switches, access points, and structured cabling.\nSecurity camera installations, configuration, and troubleshooting.\nLow-voltage cabling, terminations, testing, and equipment installation.\nAdditional experience with access control, alarm systems, or related technologies is a plus.\nResourcefulness: Must be comfortable working through unexpected problems, using available resources, testing possible solutions, and finding a way forward when the answer is not immediately obvious.\nThe Ideal Candidate\nWe need a technician who knows how to figure things out. Someone who does not stop when the job differs from the original plan, immediately depend on someone else for answers, or simply report that something is not working.\nThey should be able to assess the situation, troubleshoot methodically, identify the problem, implement a solution, and communicate clearly when additional support is genuinely needed.\nThe priority is a resourceful, technically capable problem-solver who can work independently in the field, not just an installer who follows instructions.\nBenefits\nHealthcare, recognition and rewards, company events, and a real path to promotion.\nPay and Bonus\n$25-$40/hr, based on experience.\n$1,500 bonus after 90 days for:\nHitting your KPIs\nNo unapproved absences\nCompleting installs on schedule, per the SOW and our standards\nSchedule\nMonday-Friday, typically 8:00 AM-5:00 PM\nSome projects run late or need weekend work\nMostly DFW, with about 25% travel outside the market\nHow to Apply\nAnswer every screening question. Applications without a written answer to the troubleshooting scenario will not be reviewed.","description_format":"text","description_chars":3214,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Network Services","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-22T06:55:42Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.66,"p_room":0.55,"age_days":30,"expected_fill_days":23,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/vivantcorp-service-technician","json_url":"https://alion.io/job/vivantcorp-service-technician.json","meta":{"generated_at":"2026-10-25T10:04:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6317},"rest":"https://alion.io/mcp/rest/get_company?id=6317"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvivantcorp-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvivantcorp-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvivantcorp-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vivantcorp-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvivantcorp-service-technician"}]}