{"id":746647,"url":"https://alion.io/job/vivoenergy-territory-manager-2","title":"Territory Manager","company":{"id":686327,"name":"Vivo Energy","domain":"vivoenergy.com","url":"https://alion.io/company/vivoenergy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":72,"open_postings":20,"ghost_share":0.55,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Conakry, Guinea"],"countries":["GN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":13500,"period":"year","method":null,"sample_n":35458},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-11T00:00:00Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-11-05T23:49:20Z","board_verified":true,"closed_at":null,"days_open":179,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":178},"description":"Job Purpose\nIdentify gaps in all aspects of site performance (including service and ‘people’) for geographical area and mandate, advice or offer Retailers Vivo-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Vivo. \nMaximizing all sales development potential whilst protecting Group’s interests, through the coaching and motivating of Retailers. \nParticipate in attraction and selection of the right Retailers \nThrough coaching, supporting and performance management of Retailers to deliver the basics and higher performance, ensure best Retailers have best sites and that poor Retailer performance is eliminated. \nManage and maintain positive Retailer relationships, supporting Retailers to achieve and maintain top class site performance (including counseling to underperforming sites). \nDeliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans. \nEnsure Retailers implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals. \nManage and maintain a Retailer master plan within Territory through Retailer assessment and involvement with recruitment processes. \nEnsuring that Retailers’ actions do not damage the Group’s Reputation. \nEnsuring that the Retailer trains and develops their staff, and understands the importance of people in delivering the Customer Commitment \nPrincipal Accountabilities\nCustomers:\nEnsure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR) \nPeople:\nIdentify gaps to Retailer competencies and delivery of Customer Commitment; coach, support and advise Retailers with the aid of appropriate tools \nDevelop Retailer succession plans within the Territory ensuring Retailer pipeline is in place through active participation in recruitment and selection processes, and correct allocation of Co sites \nEnsuring that the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate \nShareholder:\nSetting Retailer Business Plans to deliver sales and cost targets represented in annual T&R (including Fair Share Adjustment target) \nReview Retailer’s P&L statements, and support Retailer to develop action plans to close performance gaps \nHSSE:\nDevelop and maintain a strong HSSE culture within geographical area \nDeliver agreed HSSE targets for geographical area \nProtect Shell’s interest by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed pro-actively \nOperational Excellence:\nPlan and conduct site visits in accordance with Call Planning Cycle tool \nEnsure delivery of a competitive pricing position through fuel pricing procedures \nImplementation and ongoing support of Marketing and Network initiatives \n100% achievement and monitoring of VRPT key indicators (VOC, RFC, Westock.) \nKey Challenges:\nDemonstration of the aspired Enterprise First behaviours (Leadership, Accountability, Teamwork) and Vivo core values (Honesty, Integrity, Respect for People) \nStrong team member with excellent communications skills \nBroad competence in Retail Sales & Operations \nDemonstrable competence in implementing standard processes, achieving sales targets, building relationships with Vivo Retailers, delivering Retail Customer Commitment. \nJob Knowledge, Skills & Experience:\nBAC+4 in Marketing, Sales, Business Administration or any equivalent domain \nExperience in retail sales (+/- 2 years) where he/she has had to manage retailers to achieve volume and financial targets \nTime Management \nExcellent verbal and written communication \nGood understanding of MS Office (MS Excel/Power point) \nGood level in English are an asset \nCompetencies:\nGood understanding of sales techniques \nCapacity for analysis and method \nSales targets Management \nResults focused \nAbility to convince \nCustomer relation management \nCompetitive intelligence \nCLOSING DATE: 31 July, 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