{"id":3827857,"url":"https://alion.io/job/vizient-sr-program-account-manager","title":"Sr. Program Account Manager","company":{"id":15164,"name":"Vizient","domain":"vizient.com","url":"https://alion.io/company/vizient","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":16,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Girardeau, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":104800,"currency":"USD","period":"year","gross":null,"usd_annual":104800},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:56:08Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T07:01:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.\nSummary:\nIn this role, you will manage an assigned client portfolio to drive retention, satisfaction, Envi adoption, utilization, and measurable business outcomes. You will build strong client relationships, provide strategic consultation, identify growth opportunities, and collaborate with cross-functional teams to deliver value. As a senior individual contributor, you will also strengthen the effectiveness and scalability of the Account Management organization by developing standardized processes, enhancing training and resources, improving reporting and CRM practices, and driving continuous improvement initiatives.\nResponsibilities:\nManage an assigned client portfolio to strengthen relationships, drive retention, increase Envi adoption, and deliver measurable business value.\nMonitor client health, engagement, and system utilization to proactively identify risks, address needs, and uncover growth opportunities.\nConduct client meetings, utilization assessments, and business reviews to provide data-driven insights and actionable recommendations.\nDeliver strategic consultation, training, and workflow guidance to optimize client processes and maximize Envi utilization.\nCoordinate cross-functional efforts to address complex client needs, implement solutions, resolve issues, and support contractual alignment.\nIdentify opportunities for expanded Envi adoption and collaborate with Sales to support qualified growth initiatives.\nDevelop and maintain standardized Account Management workflows, SOPs, playbooks, CRM practices, and centralized knowledge resources.\nCoordinate internal onboarding, product training, and ongoing development while enhancing client-facing education and best-practice resources.\nSupport client segmentation, account operations, client health monitoring, and reporting to improve visibility into retention, utilization, and key performance metrics.\nDrive continuous improvement initiatives involving processes, automation, AI, and technology to enhance operational efficiency, consistency, and scalability.\nQualifications:\nRelevant degree preferred.\n5 or more years of relevant experience required.\nHealthcare supply chain experience required; client-facing consulting, account management, or client success experience strongly preferred.\nDemonstrated success managing complex client relationships, increasing technology adoption, supporting retention, and identifying growth opportunities.\nExperience providing consultation and training to executive, operational, clinical, and supply chain clients.\nExperience developing and improving business processes, workflows, SOPs, training programs, and best-practice resources.\nAdvanced Excel, data analysis, and reporting skills with the ability to translate complex information into actionable business recommendations.\nStrong communication, presentation, analytical, organizational, problem-solving, and critical-thinking skills.\nAbility to lead cross-functional initiatives, influence outcomes, and independently manage competing priorities without direct supervisory authority.\nProficiency with CRM platforms, such as Salesforce, and Microsoft Office; experience with GPOs, SaaS, healthcare technology, Envi, automation, or AI tools preferred.\nEstimated Hiring Range:\nAt Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $55,000.00 to $104,800.00.This position is also incentive eligible.\nVizient has a comprehensive benefits plan! Please view our benefits here:\nhttp://www.vizientinc.com/about-us/careers\nEqual Opportunity Employer: Females/Minorities/Veterans/Individualswith Disabilities\nThe Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.","description_format":"text","description_chars":4559,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical Equipment Distribution","Health Data & Interoperability","Healthcare & Life Sciences Consulting"],"lifecycle":[{"event":"open","at":"2026-11-05T18:56:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 27 · green card filings: 5","filings_12m":27,"filings_prev_12m":39,"green_card_filings_12m":5,"median_offered_wage_usd":141719,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":45,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":104800,"is_top_pay":false},"html_url":"https://alion.io/job/vizient-sr-program-account-manager","json_url":"https://alion.io/job/vizient-sr-program-account-manager.json","meta":{"generated_at":"2026-11-07T10:06:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8658,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15164},"rest":"https://alion.io/mcp/rest/get_company?id=15164"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvizient-sr-program-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvizient-sr-program-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvizient-sr-program-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vizient-sr-program-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvizient-sr-program-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3827857}},{"tool":"search_jobs","arguments":{"company":"vizient.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3827857},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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