{"id":2404073,"url":"https://alion.io/job/vlavi-resurss-it-support-systems-administrator","title":"IT Support & Systems Administrator","company":{"id":4425226,"name":"VLAVI Resurss","domain":"vlavi.com","url":"https://alion.io/company/vlavi-resurss","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riga, Latvia"],"countries":["LV"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1600,"max":2000,"currency":"EUR","period":"month","gross":false,"usd_annual":26832},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"1C","optional":false},{"name":"Claude Code","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SharePoint","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-08T06:25:35Z","employer_posted_date":null,"last_verified_at":"2026-10-08T06:25:35Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"About VLAVIVLAVI Group is an international workforce and industrial services company supporting manufacturing and construction projects across Latvia and Scandinavia. As our operations grow, we continue to develop and digitalize our internal systems, business applications and IT infrastructure to support efficient daily operations and international workforce management.\nAbout the RoleWe are looking for a hands-on IT Administrator & Application Support Specialist who will help ensure the smooth and reliable operation of our Riga office IT environment. You will be the first person colleagues turn to when something does not work and the person who helps make sure it works properly next time. The role is practical and varied: one moment you may be troubleshooting a Microsoft Teams camera before an important meeting, and the next you may be preparing a laptop, mobile phone and user accounts for a new colleague. Alongside daily user support, you will also contribute to longer-term improvements involving device management, business applications, networks, IT security and automation. This is not a software development or call-centre helpdesk position. It is a hands-on role where you work directly with colleagues, hardware, systems and vendors and can see the results of your work.\nWhat the work actually looks likeSupporting colleagues (about 30%)Be the first point of contact for our office staff, in person, in Teams or by phone\nTroubleshoot Windows 11 laptops and Microsoft 365: Outlook, Teams, OneDrive, SharePoint, Excel\nKeep monitors, docking stations, headsets, cameras and meeting-room screens working\nSupport our business applications: Zoho (CRM, People, Cliq), Aircall, 1C, e-signature tools and state portals such as EDS\nSet up and support company iPhones and Android phones, including backup, data transfer and SIM activation, also for employees who work in the field\nProvide hands-on support to management, including a few Mac users\n\nJoiners, leavers and accounts (about 15%)Prepare the workplace, laptop and phone for new colleagues and walk them through their first day\nCreate and manage accounts in Microsoft 365, Zoho and other services: licences, groups, shared mailboxes, permissions, MFA\nRun the leaver process: block access, export mailbox and OneDrive data, collect equipment\n\nEquipment and vendors (about 20%)Research, order, receive and track equipment; keep the inventory up to date\nHandle warranty repairs, returns and responsible disposal of old devices\nWork with vendors and their support desks: Microsoft, our RMM provider, printer service, building and internet providers, licence resellers\nCollect IT invoices and pass them to accounting\n\nSystems and infrastructure (about 30%)Manage devices with NinjaOne RMM and Microsoft Intune: patching, software deployment, alerts, remote sessions\nInstall and refresh laptops (Windows, BIOS and driver updates) and keep spare machines ready to go\nLook after the office network: MikroTik switching, TP-Link Omada Wi-Fi, cabling, fault finding\nMaintain our Windows server and the 1C platform: updates, hardware health checks, user configuration\nKeep Konica Minolta printers and scanners working: drivers for Windows and macOS, certificates, consumables\n\nSecurity and documentation (5–10%, and growing)Mail hygiene in Exchange Online: block lists, message traces, phishing follow-up\nFollow up on Microsoft Defender findings, review suspicious sign-ins in Entra ID, help tighten access policies\nWrite short how-to guides and incident notes for the intranet and keep tickets in Planner up to date\n\nScripting and automation (small today, meant to grow)Automate repetitive chores with PowerShell or Python: joiner and leaver steps, bulk changes in Microsoft 365, reports, moving meeting recordings to SharePoint\nUse AI coding assistants such as Claude Code to write and improve these scripts. You do not need to be a developer. You do need to describe a task clearly, read a script critically and test it safely before it touches real accounts\n\nWhat we are looking for\nEssential2+ years of hands-on IT support or system administration in an office environment\nConfident with Windows 11 and Microsoft 365 administration: users, groups and licences in Entra ID, Exchange Online, Teams, OneDrive/SharePoint, MFA\nPractical hardware skills. You are comfortable reinstalling a laptop, tracing a network cable or getting a stubborn printer to print\nNetworking basics: DHCP, DNS, VLANs, Wi-Fi, VPN\nCalm, friendly communication with non-technical colleagues\nGood prioritisation. Several people will need you at once, and the longer tasks still have to get finished\nFluency in Latvian and good working knowledge of English, as English is required for technical documentation, communication with international vendors and the administration of IT systems\n\nNice to haveIntune or an RMM tool such as NinjaOne\nMikroTik or Omada experience\nmacOS, iOS and Android device support\nZoho administration, 1C platform maintenance\nPowerShell or Python scripting, and experience with AI coding assistants (Claude Code or similar)\nSecurity basics: Microsoft Defender, Conditional Access, awareness of NIS2\nA degree in IT is welcome but not required\n\nWhat We OfferFull-time position in a growing and stable company with an office in Riga\nGood working environment with office perks\nCompetitive salary package from 1600 - 2000 EUR gross, based on experience and skills\nProfessional and supportive team that shares knowledge and helps achieve great results\nCareer growth opportunities in a rapidly expanding international company\nOpportunity to develop corporate and communication culture\nWeekly team meetings and trainings to boost your confidence and sense of belonging\nFree secured parking\n ! Job type: Full-time, on-site (occasional remote days by agreement)\nWe look forward to receiving your CV.Ready to take on a new professional challenge?Click Apply.\nPlease note that we will contact only those candidates who are selected for the next stage of the recruitment process. Thank you for your interest in this position. Kopsavilkums par amatu LATVIEŠU VALODĀ: Šajā amatā Tu nodrošināsi VLAVI Rīgas biroja ikdienas IT vides stabilu darbību un sniegsi praktisku tehnisko atbalstu kolēģiem. Darba pienākumi ietvers Windows 11 un Microsoft 365 administrēšanu, lietotāju kontu un piekļuves tiesību pārvaldību, datortehnikas un mobilo ierīču sagatavošanu, kā arī Zoho, Aircall, 1C, elektroniskā paraksta rīku un citu uzņēmumā izmantoto sistēmu atbalstu.\nTu rūpēsies arī par biroja tīklu, serveri, printeriem un citām IT iekārtām, sadarbosies ar ārējiem pakalpojumu sniedzējiem un piedalīsies IT drošības, dokumentācijas un automatizācijas risinājumu attīstīšanā. Atkārtotu uzdevumu automatizēšanai varēsi izmantot PowerShell, Python un AI programmēšanas palīgrīkus.\nMeklējam praktisku un atsaucīgu IT speciālistu ar vismaz divu gadu pieredzi IT atbalstā vai sistēmu administrēšanā, labām Windows 11, Microsoft 365 un datortīklu zināšanām, kā arī spēju patstāvīgi noteikt prioritātes un risināt tehniskas problēmas. Nepieciešamas teicamas latviešu valodas un labas angļu valodas zināšanas, jo angļu valoda tiek izmantota tehniskajā dokumentācijā, saziņā ar starptautiskajiem piegādātājiem un IT sistēmu administrēšanā.\nJa vēlies strādāt praktiskā un daudzveidīgā IT lomā, attīstīt savas profesionālās prasmes un piedalīties uzņēmuma IT vides pilnveidošanā, gaidīsim Tavu pieteikumu!","description_format":"text","description_chars":7425,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T00:07:26Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":11,"expected_fill_days":20,"reasons":["seen:11","win:mid","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":26832,"is_top_pay":false},"html_url":"https://alion.io/job/vlavi-resurss-it-support-systems-administrator","json_url":"https://alion.io/job/vlavi-resurss-it-support-systems-administrator.json","meta":{"generated_at":"2026-10-20T18:51:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21660,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4425226},"rest":"https://alion.io/mcp/rest/get_company?id=4425226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvlavi-resurss-it-support-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvlavi-resurss-it-support-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvlavi-resurss-it-support-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vlavi-resurss-it-support-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvlavi-resurss-it-support-systems-administrator"}]}