{"id":2340711,"url":"https://alion.io/job/vml-business-analyst-2","title":"Business Analyst","company":{"id":456023,"name":"VML","domain":"vml.com","url":"https://alion.io/company/vml","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":99,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Faro, Portugal","Lisbon, Portugal","Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Braze","optional":false},{"name":"Scrum","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-10-12T08:10:49Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:57:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nVML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. \nVML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. \nFor more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.\nBusiness Analyst with Commerce experience required to join our Delivery team here in Portugal, on a permanent basis.\nThe opportunity\nWorking under your own initiative with required guidance and support, a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.\n\nWhat you’ll get to do\nGather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, reviewing and assessing source documentation from the customer\nIdentify and recommend options for potential solutions and assess them for both technical and business suitability\nCreate logical and innovative solutions to problems\nPresent proposals to clients\nWork with a scrum / delivery team through to go live\nAnalyse business systems in order to recommend efficiencies\nProvide estimates for analysis work and plans in conjunction with Project/Programme Managers\nCommunicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction\nProvide training to users of a new system as required\nPlan and work flexibly to meet deadlines\nKeep up to date with technical and industry sector advances\nMaintain great client relationships at all levels of the organisation\nMaintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required\nManage situations and relationships both internally and externally\n\nWhat you should have\nExperience working as a Business Analyst on ecommerce / experience projects\nExperience of managing client stakeholders and Product Owners / Manangers\nAble to run workshops with client stakeholders\nExperience working on Content projects\nExperience working on Experience projects\nHighly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it\nYou like working in a fast-paced environment and are ready to inspire outstanding online experiences for consumers and brands, no matter what product, service, sector, device or channel!\nYou will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations\nGreat stakeholder management skills\nExperience of Agile software delivery\nBusiness Process mapping and engineering\neCommerce and retail / brand experience\nProduction of high quality user stories and acceptance criteria\nAnalysis and design of systems (package integration and bespoke development)\nAbility to work on your own initiative to an agreed action plan\nStrong communication skills - as this role requires a high level of communication, interpersonal and presentation skills\nStrong problem solving, time management and organisational skills\nStrong commercial awareness and business acumen\nEnergetic, enthusiastic with strong attention to detail\nWhat we can offer you\nAlongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.\nPermanent only\n We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.\nOur culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.\nWe lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.\nWe empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.\nAnd we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.\nHow we use AI in the recruitment process: \n\nTo ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process\" \nAt WPPEnterprise Solutions\nWPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernisation, connecting strategy directly to execution. \nOur 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX, work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have received distinction as a leader in Commerce Services and CX Strategy Consulting by the Forrester Wave™ \nTo find out more, visit enterprisesolutions.wpp.com and follow us on LinkedIn. \nWPP Enterprise Solutions is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.\n#LI-EMEA #LI-HYBRID\nWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.\nWPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. \nWhen you click \"Submit Application\", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. 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