{"id":2359116,"url":"https://alion.io/job/vml-map-operations-manager","title":"Operations Manager","company":{"id":4417957,"name":"MAP","domain":"vml-map.com","url":"https://alion.io/company/vml-map","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":69,"open_postings":60,"ghost_share":0.517,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":160000,"period":"year","method":"role_country_seniority_unknown","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":true},{"name":"Braze","optional":true}],"status":"live","first_seen_at":"2026-10-02T09:43:49Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T21:06:51Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":10},"description":"Who We Are\nMAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.\nAbout WPP\nMAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. \nAre you the bridge between what a client needs and what a business can deliver? Are you known for turning complexity into clear direction? If you're pragmatic and patient with people, yet analytical, commercial and solution-oriented, we'd like to hear from you.\nWe are hiring two Operations Managers within Marketing Operations for our Copenhagen HQ.\nWhat will your day look like?\nYou will lead a local delivery team and act as a trusted partner to our in-house departments, translating client needs and business priorities into clear, actionable direction for your team.\nMore specifically, you will:\nManage a local delivery team of up to 15 people\nManage daily operations and stakeholder collaboration, working closely with other departments\n Setting the standard for a high-performing, collaborative and trusting team culture\nBuild strong, trusted relationships with internal and external stakeholders\nIdentify and drive operational optimizations within a standardized service setup\nFor the right candidate, this role can open the door to a Global Operations Manager position, expanding your scope to leading delivery teams across our four locations globally and taking commercial ownership of your client's global operational services.\nWho are you going to work with?\nYou'll join 200+ colleagues in Marketing Operations across Copenhagen, Toronto, Bangkok and San José, working with some of the world's most recognized brands including Coca-Cola, H&M, IKEA, Volvo, Shell, Nestlé and Colgate-Palmolive.\nWhat will you bring to the table?\nMost likely you'll be joining from a consultancy or agency background, where you've learned to navigate complexity, manage expectations, and turn it into clear next steps. Management experience is not required, but the ambition to grow into a larger leadership role is.\nAs a person, you are:\nAnalytical and structured, with a logical approach to problem-solving\nPatient and diplomatic, skilled at building relationships over time\nPragmatic and solution-oriented, with a natural drive to move things forward\nCurious and a fast learner, who enjoys new challenges\nA team player that brings out the best in people\nWhat can we offer?\nReal management responsibility from day one\nCommercial responsibility for the operational services of a global account\nExperience working with some of the world's biggest brands\nA role that almost always fits into a 9-to-5 structure, with a predictability that many consultancy and agency roles can't offer\nPotential path to global leadership, managing delivery teams across our four locations\nAll in all, this is a rare opportunity for ambitious talents who are looking to build management and global experience on top of their consultancy toolbox.\nA leader in personalized customer experiences\nWPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.\nA global network\nWe are part of the global WPP network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. \nWPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. \nWhen you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. 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