{"id":1624631,"url":"https://alion.io/job/voagny-shift-supervisor","title":"Shift Supervisor","company":{"id":1962672,"name":"voagny","domain":"voa-gny.org","url":"https://alion.io/company/voa-gny","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2637},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T00:05:59Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position: Shift Supervisor\n\nThe Shift Supervisor assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting, managing, maintaining security, and coordinating the operations of the client care team. The Shift Supervisor orients clients to the program and engages clients in services, protects client rights, promotes client and coworker safety and clarify facility rules. \n\nNewton Hotel Family Shelter is located in Manhattan and serves families experiencing homelessness. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services \nLocation: New York, NY 10025Minimum Qualifications:\nHigh school degree or GED preferred, with at least one year of relevant experience.\nValid state driver’s license with a safe driving record that meets agency policy preferred. \nAbility to communicate professionally (oral and written) with Spanish-speaking clients preferred.\nCertifications that are required within 90 days of hire – VOA will cover the cost:\nCPR/First Aid \nFront Handler's Safety Certification\n\nShift Supervisor Principal Responsibilities: \nSupervise all front desk staff activities to ensure adherence to policy and procedures. Ensures proper documentation of front desk activities. \nMonitor building safety. Make scheduled rounds of assigned areas to safeguard clients and property.\nOversee client participation in daily program activities. Provide optimal customer service.\nArrange and transport clients to appointments, escort clients to assigned apartments, distribute linens and supplies. Drive agency vehicles to transport clients, if assigned.\nAccept new clients in electronic records database.\nProvide emergency response; including crisis management, first aid, CPR and fire response as needed.\nComplete Incident Reports as outlined by the Program Manual and Funder guidelines.\n\nWe are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:\nMedical, Dental, & Vision Coverage\nPrescription Coverage\nLife Insurance\nRetirement Plan\nTuition Reimbursement\nPaid Time Off, including a Paid Birthday Holiday\nAnd much more!","description_format":"text","description_chars":2285,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:56:05Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.822,"p_room":1,"age_days":5,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/voagny-shift-supervisor","json_url":"https://alion.io/job/voagny-shift-supervisor.json","meta":{"generated_at":"2026-10-05T02:17:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3015,"day_limit":5000,"remaining_today":1985,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}