{"id":2664439,"url":"https://alion.io/job/vocus-project-support-officer-people-operations","title":"Project Support Officer - People Operations","company":{"id":50837,"name":"Vocus","domain":"vocus.io","url":"https://alion.io/company/vocus-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia","Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"closed","first_seen_at":"2026-10-15T14:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T22:37:55Z","board_verified":false,"closed_at":"2026-10-24T22:37:55Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"The Opportunity\nFixed-Term 3 month \nFlexible Location (Melbourne, Sydney)\nAt Vocus, we're connecting Australia through technology and infrastructure that matters. Behind every great customer and employee experience is a strong People & Culture team, and we're looking for a detail-oriented People Operations Project Administrator to support an important employee records migration project.\nThis is an excellent opportunity for someone early in their HR career, currently studying Human Resources, or recently graduated and looking to gain practical experience within a People & Culture team. You'll work closely with our People & Culture Operations Lead, supporting the review, organisation and migration of employee records while developing a solid understanding of People Operations processes.\nAbout the Role\nThis project-focused role combines foundational HR administration with document management, file migration and quality assurance activities. You'll play a key role in ensuring employee records are accurately maintained, securely stored and aligned with organisational standards.\nSuccess in this role requires strong attention to detail, the ability to work methodically through high-volume tasks, and an understanding of the employee lifecycle, including the documentation generated throughout an employee's journey with the organisation.\nWhat you'll be responsible for\nReview employee records against established checklists, naming conventions, filing structures and retention requirements.\nMigrate employee documentation across approved storage locations, including network drives and SharePoint.\nVerify records are correctly filed against the appropriate employee and lifecycle event.\nIdentify and resolve, or escalate, missing, duplicated, misfiled or incomplete documentation.\nRecognise and manage common People & Culture documentation, including:\nEmployment contracts\nContract variations\nOnboarding documentation\nRemuneration and position change records\nLeave-related documentation\nEmployee exit records\nMaintain migration trackers, issue logs and project records.\nConduct quality assurance checks to ensure records are complete, readable, correctly named and stored appropriately.\nSupport general People Operations administration activities, including electronic filing, document preparation and data validation.\nIndependently complete allocated work while adhering to agreed quality standards.\nHandle confidential employee information with discretion and in accordance with privacy and security requirements.\nContribute ideas and recommendations to improve filing structures, processes and project efficiency.\n\nWhat you'll bring to the role\nYou are organised, reliable and enjoy working with detail. You're comfortable navigating systems and files, can follow established processes, and have the confidence to raise issues when something doesn't look right.\nA general understanding of the employee lifecycle and employment documentation.\nExperience in HR, People Operations, payroll, administration or records management, or current/recent study towards an HR qualification.\nStrong digital literacy and confidence working with folders, network drives, SharePoint and document management processes.\nExperience using Microsoft 365 applications including Outlook, Teams, Word, Excel and SharePoint.\nExperience with Dayforce or another HRIS/HCM platform (desirable but not essential).\nSkills & Attributes\nStrong critical thinking and problem-solving skills.\nExceptional attention to detail and commitment to accuracy.\nAbility to quickly learn processes and work independently.\nStrong organisational skills and consistency when managing repetitive tasks.\nSound judgement and escalation skills.\nClear written and verbal communication skills.\nProfessionalism and discretion when handling sensitive information.\nCollaborative approach and ability to work effectively within a national team.\nWorking Arrangements\nLocation flexibility across Melbourne or Sydney.\nFlexible daily start and finish times by agreement.\nComprehensive training and onboarding support provided.\nHybrid work arrangements may be available following initial training, subject to project requirements.\nCandidates must be available through to mid-January 2027.\nNo work is expected on public holidays or agreed company shutdown days during the Christmas and New Year period.","description_format":"text","description_chars":4353,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-10-16T01:56:29Z"},{"event":"close","at":"2026-10-24T22:37:55Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/vocus-project-support-officer-people-operations","json_url":"https://alion.io/job/vocus-project-support-officer-people-operations.json","meta":{"generated_at":"2026-10-25T02:36:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4007,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50837},"rest":"https://alion.io/mcp/rest/get_company?id=50837"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvocus-project-support-officer-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvocus-project-support-officer-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvocus-project-support-officer-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vocus-project-support-officer-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvocus-project-support-officer-people-operations"}]}