{"id":4054749,"url":"https://alion.io/job/vocus-systems-security-it-engineer","title":"Systems Security & IT Engineer","company":{"id":50837,"name":"Vocus","domain":"vocus.io","url":"https://alion.io/company/vocus-io","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"SIEM","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-11-10T13:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T16:29:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Join a Team That Keeps Critical Services Running\nWe're looking for a Systems, Security & IT Engineer to join our Operational Command Centre, where you'll play a key role in maintaining the performance, security, and reliability of critical technology services.\nThis is an exciting opportunity for a technically capable engineer who enjoys solving complex problems, responding to incidents, and working across infrastructure, cyber security, cloud technologies, and operational support. You'll be part of a highly collaborative team responsible for supporting business-critical systems and ensuring services remain available, secure, and resilient around the clock.\nAustralian Citizenship is mandatory as part of the criteria for NV1 clearance. You must fit all the criteria be eligible for NV1 clearance.\nThis position operates within a 24x7 Operational Command Centre and requires participation in a rotating shift roster, including nights, weekends, and public holidays.\n\nWhat You'll Be Doing\nAs a Systems, Security & IT Engineer, you will:\nMonitor and support critical IT infrastructure, systems, and operational platforms.\nInvestigate, troubleshoot, and resolve infrastructure, application, and service incidents.\nSupport system availability, performance, and operational resilience across enterprise environments.\nMonitor and respond to cyber security alerts, incidents, and vulnerabilities.\nAssist with server, cloud, virtualisation, storage, and endpoint management technologies.\nParticipate in change implementation, maintenance activities, and technology upgrades.\nSupport major incident management and service restoration activities.\nMaintain operational documentation, technical procedures, and system records.\nContribute to continuous improvement initiatives, automation opportunities, and operational excellence programs.\nWork closely with Engineering, Cyber Security, Service Delivery, Vendors, and Operational teams to deliver secure and reliable services.\n\nAbout You\nYou are a proactive and analytical technology professional who thrives in a fast-paced operational environment. You enjoy identifying root causes, solving technical challenges, and contributing to secure and high-performing technology services.\n\nYou'll Bring\nExperience in Systems Administration, Infrastructure Support, IT Operations, Cyber Security, or a similar technical role.\nStrong troubleshooting, incident management, and problem-solving skills across enterprise technology environments.\nExperience supporting Windows and/or Linux systems with a sound understanding of networking, infrastructure, and operational support.\nAbility to work effectively in a fast-paced operational environment while collaborating with technical and business stakeholders.\nAbility to participate in a rotating shift roster, including nights, weekends, and public holidays\nDesirable Experience\nSecurity operations experience, including SIEM, security monitoring, vulnerability management, or incident response.\nExposure to cloud, virtualisation, storage, or automation technologies such as Azure, AWS, VMware, scripting, or infrastructure management tools.\nExperience supporting telecommunications, critical infrastructure, or 24x7 operational environments.\nRelevant industry certifications across Microsoft, Azure, AWS, ITIL, networking, infrastructure, or cyber security disciplines.","description_format":"text","description_chars":3354,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement","Email Marketing","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-11T04:07:53Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/vocus-systems-security-it-engineer","json_url":"https://alion.io/job/vocus-systems-security-it-engineer.json","meta":{"generated_at":"2026-11-14T18:15:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50837},"rest":"https://alion.io/mcp/rest/get_company?id=50837"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvocus-systems-security-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvocus-systems-security-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvocus-systems-security-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vocus-systems-security-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvocus-systems-security-it-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4054749}},{"tool":"search_jobs","arguments":{"company":"vocus.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4054749},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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