{"id":1195968,"url":"https://alion.io/job/vodacom-mozambique-industry-lead-account-manager","title":"Industry Lead Account Manager","company":{"id":177523,"name":"Vodacom Mozambique","domain":"vm.co.mz","url":"https://alion.io/company/vodacom-mozambique","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":["GR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":100000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-09-05T02:00:00Z","employer_posted_date":"2026-09-05","last_verified_at":"2026-09-25T15:29:16Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Join Us\nAt Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\nWhat you’ll do\nRole purpose: We are looking for an Industry Lead to create long-term, trusting relationship with our customers. The Industry Lead engages customers on their business transformation and advises them on Vodafone’s broad range of products across connectivity and beyond solutions, with the ultimate purpose to help them thrive in a hyperconnected world and create positive change at scale.\nKey accountabilities and decision ownership:\nOwns the account management and growth plans (account penetration, revenue, churn) for assigned clientele, both existing and prospective.\nWorks cross-functionally and orchestrates internal delivery teams on customer success (Presales, Support, Operations, etc.).\nEnsures that operational backlog for assigned clientele is delivered on-time by orchestrating relevant internal teams.\nPerforms pitching, drives engagement and influence at customer level. Owns the relationship building for key accounts of own industry.\nBe present in industry-related external fora to drive engagement with key sector execs.\nKeeps abreast of technological insights in the areas of beyond connectivity solutions, with the purpose to walk the talk and effectively advise customers on their ideal transformation journey.\nEnsures Net Promoter Scores (NPS) and rest experience satisfaction metrics for assigned accounts are met.\nActs as sponsor of industry trends internally to feed the product development lifecycle as well as marketing teams when needed.\nCore competencies, knowledge and experience:\nMaintains expertise of internal procedures, products and systems to effectively manage all steps throughout the customer lifecycle.\nEnsures growth and retention targets are achieved (revenue, churn, NPS).\nProven experience gained within a business sales channel (must have minimum 5 years B2B sales experience).\nUnderstanding of how various cloud technologies work together to be able to drive deeper technology adoption within the existing large account base.\nUnderstanding of industry challenges, trends, traditional and non-traditional competitive landscape, etc.\nAbility to grow a business through deep and broad expertise in the industry segment.\nWho you are\nMust have technical / professional qualifications:\nUniversity degree (Master degree will be an asset).\nFluent knowledge of English language (oral & written).\nDriving licence.\nComputer literacy.\nExcellent communication skills, oral and written.\nNot a perfect fit?\nWorried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\nWhat's in it for you\nAward-winning work environment -certified #1 Top Employer in Greece \nCompetitive pay, bonus & remuneration package \nPrivate Health & Medical Insurance \nHybrid way of working: a blend of remote and office-based working, including the option to work from abroad \nUnlimited connectivity with our mobile, landline and Vodafone TV services - Experience first what our customers love \nUnlimited access to learning resources and trainings \nVodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service \nRemote work equipment to help you create a comfortable, ergonomic workspace at home \nSpirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services \nExtra days off: Vodafone Day, Family Day, Volunteering Day \nOffice amenities (subject to the office location): such as restaurant, beauty corner, gym and parking \nSpecial employee offers and discounts \n#LI-Hybrid #Vodafonespirit #Togetherwecan\nWho we are\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\nBelonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\nTogether we can.","description_format":"text","description_chars":5459,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Parental leave"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T18:43:38Z"}],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.811,"p_room":0.9,"age_days":20,"expected_fill_days":32,"reasons":["conf:1","win:mid","comp:brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/vodacom-mozambique-industry-lead-account-manager","json_url":"https://alion.io/job/vodacom-mozambique-industry-lead-account-manager.json","meta":{"generated_at":"2026-09-26T02:01:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2011,"day_limit":5000,"remaining_today":2989,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}