{"id":1184184,"url":"https://alion.io/job/vodacom-mozambique-l2-cloud-operations-engineer","title":"L2 Cloud Operations Engineer","company":{"id":177523,"name":"Vodacom Mozambique","domain":"vm.co.mz","url":"https://alion.io/company/vodacom-mozambique","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-09-24T14:28:55Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T15:29:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.\n#VOIS #BeUnrivalled #CreateTheFuture\nAbout this Role\nWe are seeking an experienced Cloud Operations and Cloud Infrastructure professional to join our Cloud Operations team based in Bangalore. In this role, you will be responsible for supporting and evolving cloud platforms that enable the virtualisation of network functions across Vodafone’s core network. The position offers the opportunity to work with multi-vendor cloud technologies, including VMware and Ericsson cloud-native environments, while collaborating with engineering, design and operational teams across multiple markets. The successful candidate will play a key role in ensuring platform stability, security, lifecycle management and operational excellence through effective incident, change and problem management.\nWhat you’ll do\nManage and support a mixed cloud environment comprising VMware vSphere, VMware Tanzu, VMware NSX and Ericsson Cloud Native Infrastructure Solution (CNIS).\nOperate and maintain cloud platforms supporting virtualised network functions within Vodafone’s core network.\nTroubleshoot critical incidents and perform incident management, fault resolution and error handling activities.\nImplement security policies and remediate platform vulnerabilities in accordance with industry best practices and organisational standards.\nCoordinate and support change management, fault management and service request processes in partnership with design and delivery teams.\nAssess platform releases, firmware updates and security patches, planning and coordinating upgrades with consideration of cross-market dependencies.\nSupport lifecycle management activities for cloud infrastructure platforms across multiple markets.\nBuild effective working relationships with stakeholders, vendors, engineering teams and internal customers.\nOrganise and prioritise operational activities to meet service commitments and critical deadlines.\nContribute to platform improvement initiatives, operational resilience and service optimisation programmes.\nWho you are\nDemonstrated expertise in Ericsson Cloud Native Infrastructure Solution (CNIS).\nStrong understanding of cloud platform operations and administration.\nKnowledge of VMware technologies including vSphere, Tanzu and NSX.\nDeep understanding of storage technologies, SAN infrastructure and network architectures.\nMinimum of 2 years’ experience in system administration or cloud administration using Ericsson CNIS.\nStrong analytical and problem-solving capabilities.\nAbility to perform effectively during critical incidents and high-priority operational situations.\nExcellent critical thinking and decision-making skills.\nStrong organisational and time management skills.\nCollaborative team player with the ability to work effectively across geographically distributed teams.\nStrong learning agility and willingness to adopt emerging technologies and methodologies.\nFluent communication skills in English.\nNot a perfect fit?\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\nWhat's in it for you\nOpportunity to work on large-scale cloud infrastructure supporting critical telecommunications services.\nExposure to advanced cloud-native technologies and multi-vendor cloud ecosystems.\nCollaboration with cross-functional teams operating across different global markets.\nInvolvement in strategic platform evolution, security enhancement and infrastructure modernisation initiatives.\nExperience managing enterprise-grade cloud environments with high availability and operational resilience requirements.\nOpportunity to build expertise in complex network virtualisation environments and cloud operations best practices.\nWhat skills you will learn\nAdvanced cloud operations and lifecycle management practices.\nMulti-vendor cloud platform administration and optimisation techniques.\nEnterprise incident, change and problem management methodologies.\nSecurity hardening, vulnerability remediation and compliance management for cloud platforms.\nCross-market stakeholder management and global service delivery collaboration.\nInfrastructure upgrade planning, release management and operational governance.\nCloud-native infrastructure operations within telecom environments.\nStrategic planning and operational decision-making in large-scale technology environments.\nVOIS Equal Opportunity Employer Commitment\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\nJoin Us\nAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.\nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.\nWith us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\nAlert\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.\nFollow us on social media\nLinkedIn: https://www.linkedin.com/company/vois/\nFacebook: https://www.facebook.com/voisglobal\nInstagram: https://www.instagram.com/voisglobal/\nYou can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2","description_format":"text","description_chars":7338,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T14:28:55Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:14","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vodacom-mozambique-l2-cloud-operations-engineer","json_url":"https://alion.io/job/vodacom-mozambique-l2-cloud-operations-engineer.json","meta":{"generated_at":"2026-09-27T05:26:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4734,"day_limit":5000,"remaining_today":266,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}