{"id":3964751,"url":"https://alion.io/job/vodafone-group-core-network-support-authority","title":"Core Network Support Authority","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":59,"open_postings":454,"ghost_share":0.414,"stale_share":0.33,"repost_share":0.513,"time_to_fill_p50_days":47,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newbury, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-10-22T13:37:53Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T18:40:22Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Join Us\nAt Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\nWhat you’ll do\nThe 3rd Line CSDB Voice Core Specialist is responsible for leading, managing and supporting Ericsson CSDB Core network elements and Nokia One-DS and 3DS nodes to ensure high availability, performance, and reliability of voice and multimedia services. This role involves proactive fault finding, incident troubleshooting and resolution, configuration management, 24x7 On-call incident support, upgrades, re-deployment and collaboration with cross-functional teams and vendors.\nResponsibilities:\nCore Network Support\nSupport CSDB network elements: Ericsson CCDM, CCSM, HSS, CUDB, HLR, vUPG, EIR, USSD, and EDA2 and Nokia One-DS and 3-DS.\nEnsure service availability and performance through maintenance and incident resolution.\nParticipate in 24x7 On-Call rotation for incident and proactive assistance.\nAutomating the daily and complicated tasks.\nIncident & Problem Management\nRespond promptly to service failures and major issues.\nConduct root cause analysis and implement workarounds.\nCollaborate across teams to resolve problems effectively.\nPerformance & Availability Management\nAct as system owner for platform support.\nCheck KPIs and analyse performance trends.\nContribute to improvement meetings and ensure changes protect service availability.\nProactive Service Assurance\nPerform regular health checks and KPI reviews to protect network integrity.\nConduct resilience failure analysis and performance management.\nEngage with vendors for continuous service improvements.\nNetwork Configuration Work\nConfigure new number ranges, GT’s, APNs and Roaming Realms onto the VF network.\nCertificate management.\nSupplier & Third-Party Management\nAssist in vendor issue resolution and monitor performance against SLAs.\nParticipate in audits and maintain compliance.\nChange Management & New Service Introduction\nEnsure network changes are implemented without unplanned outages.\nFollow change management processes including testing and documentation.\nSoftware Rollout (LCM)\nLoad new software onto the lab and rollout to live once tested.\nWho you are\nCore competencies, knowledge and experience:\nStrong knowledge of CSDB architecture Ericsson CCDM, CCSM, HSS, CUDB, HLR, vUPG, EIR, USSD, EDA2 and Nokia One-DS and 3-\nKnowledge on upgrades, re-deployment of VNFs, of above-mentioned nodes.\nHands-on experience with Kubernetes.\nProficiency in troubleshooting using nodes logs, and Wireshark traces,\nAbility to work under pressure in 24x7 environments.\nStrong collaboration and communication skills.\nAdaptability to emerging technologies (NFV, SDN, Cloud).\nMust have technical/professional qualifications:\nBachelor’s degree in Telecommunications/Electronics/Computer Engineering.\n7 years+ of experience in CSDB operations.\nNot a perfect fit?\nWorried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\nWhat's in it for you\nDiscretionary yearly bonus: 10%\nAnnual leave: 28 days + bank holidays + the opportunity to buy/carry over 5 days/year\nCharity days: 5 days/year\nMaternity/adoption leave: 52 weeks out of which the first 13 weeks are fully paid followed by 26 weeks of half pay and 6 months - working 4 days, getting paid 5\nPaternity leave: 16 weeks fully paid\nPrivate pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.\nAccess to: private medical, private dental, free health assessments, share save scheme\nAdditional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan\nWho we are\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\nBelonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\nTogether we can.","description_format":"text","description_chars":5349,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-11-09T13:30:57Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker, Graduate Trainee)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker; Global Business Mobility: Graduate Trainee","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":18,"expected_fill_days":47,"reasons":["conf:5","win:mid","comp:brand"],"computed_at":"2026-11-10T00:10:38Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-core-network-support-authority","json_url":"https://alion.io/job/vodafone-group-core-network-support-authority.json","meta":{"generated_at":"2026-11-10T00:10:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":355,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51587},"rest":"https://alion.io/mcp/rest/get_company?id=51587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-group-core-network-support-authority"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-group-core-network-support-authority"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-group-core-network-support-authority"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-group-core-network-support-authority\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-group-core-network-support-authority"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3964751}},{"tool":"search_jobs","arguments":{"company":"vodafone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3964751},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}