{"id":1131378,"url":"https://alion.io/job/vodafone-group-junior-dwdm-engineer-2nd-line-operations","title":"Junior DWDM Engineer - 2nd Line Operations","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":58,"open_postings":691,"ghost_share":0.462,"stale_share":0.182,"repost_share":0.667,"time_to_fill_p50_days":57,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1608},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":true}],"status":"live","first_seen_at":"2026-08-20T14:08:17Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T16:34:01Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Who we are\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.\n#VOIS #BeUnrivalled #CreateTheFuture\nAbout this Role\nWe are seeking a motivated and detail-oriented professional to provide junior-level 2nd Line technical support for live telecommunications transport systems used by Vodafone operating companies and external customers. This role offers the opportunity to develop expertise in DWDM and optical transport networks by supporting network monitoring, incident analysis, maintenance, testing, and controlled implementation of hardware and software changes. The successful candidate will work closely with experienced engineers, contribute to service restoration activities, and progressively build operational competence through structured learning and hands-on experience.\nWhat you’ll do\nMonitor DWDM and optical transport network elements and identify alarms using network management systems.\nPerform initial incident analysis and execute standard repair activities in line with documented procedures.\nCollect and document alarms, logs, performance data, configurations, and technical evidence required for investigation.\nSupport service restoration activities and escalate complex incidents to senior engineers, field services, or vendor support as required.\nConduct routine proactive maintenance checks and report recurring issues or deviations.\nAssist with network rollout activities, planned changes, software upgrades, and parameter modifications while following quality and change management requirements.\nSupport testing, integration, acceptance, and configuration of new DWDM network elements.\nMaintain accurate incident records, operational documentation, and work instructions.\nParticipate in technical training, knowledge-sharing activities, and shadowing opportunities to develop 2nd Line support capabilities.\nParticipate in a 24/7 on-call service after completing the required training and readiness assessment.\nDeliver accurate monitoring and initial analysis of alarms and incidents affecting optical transport network infrastructure.\nExecute standard diagnostic and recovery actions within approved procedures and access permissions.\nEnsure timely and well-documented escalation of incidents when required.\nComplete the agreed learning plan and demonstrate increasing readiness for more advanced responsibilities.\nParticipate in company-provided German language training where applicable and apply acquired language skills in daily activities.\nWho you are\nBasic understanding of fixed and mobile telecommunications network architecture.\nFoundational knowledge of DWDM network architecture, optical transmission technologies, and OTN concepts.\nExposure to network equipment, monitoring platforms, or network management systems through academic studies, laboratory work, internships, training programmes, or professional experience.\nFamiliarity with Huawei, Ciena, or Infinera optical transport platforms would be advantageous.\nAbility to follow technical procedures, perform initial diagnostics, interpret alarms, and document findings accurately.\nBasic analytical and troubleshooting skills with a structured approach to issue resolution.\nStrong collaborative and communication skills.\nAbility to work effectively within multicultural and virtual teams.\nGood organisational skills, attention to detail, and eagerness to learn new technologies.\nWritten and spoken English.Willingness to learn German (German language nice to have).\nTechnical higher education completed or in progress in Telecommunications, Electronics, Automation, Computer Engineering, Computer Science, or a related discipline is preferred.\nEntry-level vendor certifications or training from providers such as Cisco, Huawei, Nokia, Ciena, or similar organisations are desirable but not mandatory.\nNot a perfect fit?\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\nWhat's in it for you\nHybrid way of working: 2 days per week/ 8 per month\nMedical and dental services\nLife and hospitalization insurance\nDedicated employee phone subscription\nTake control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.\nSpecial discounts for gyms and retailers\nAnnual Company Bonus\nOngoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills \nYou get to work with tried and trusted web-technology\nWe let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.\nSpecial Paternal Program - 4 months of paid paternity leave\nWhat skills you will learn\nDWDM and optical transport network operations and support.\nAlarm monitoring, incident management, and service restoration processes.\nOptical transmission technologies and OTN fundamentals.\nNetwork management systems, performance monitoring, and diagnostic techniques.\nChange management, software upgrade, and network integration practices.\nTechnical documentation and operational governance standards.\nStakeholder communication and collaboration within multinational environments.\nGerman language skills relevant to a telecommunications operations environment.\nVOIS Equal Opportunity Employer Commitment\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\nJoin Us\nAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.\nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.\nWith us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\nAlert\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.\nFollow us on social media\nLinkedIn: https://www.linkedin.com/company/vois/\nFacebook: https://www.facebook.com/voisglobal\nInstagram: https://www.instagram.com/voisglobal/","description_format":"text","description_chars":8117,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications"],"lifecycle":[{"event":"open","at":"2026-09-23T03:43:00Z"}],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.495,"p_room":0.72,"age_days":34,"expected_fill_days":57,"reasons":["conf:0","stale_co","velocity","win:mid","crowd:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-junior-dwdm-engineer-2nd-line-operations","json_url":"https://alion.io/job/vodafone-group-junior-dwdm-engineer-2nd-line-operations.json","meta":{"generated_at":"2026-09-24T21:14:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}