{"id":2639069,"url":"https://alion.io/job/vodafone-group-senior-infrastructure-system-engineer-vois","title":"Senior Infrastructure System Engineer (VOIS)","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":59,"open_postings":502,"ghost_share":0.428,"stale_share":0.249,"repost_share":0.588,"time_to_fill_p50_days":54,"computed_at":"2026-10-20T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Giza, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":180000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3299},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-07-13T13:32:24Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T23:21:42Z","board_verified":true,"closed_at":null,"days_open":99,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":99},"description":"Who we are\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.\n#VOIS #BeUnrivalled #CreateTheFuture\nAbout this Role\nWe are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.\nWhat you’ll do\nManage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.\nCoordinate, assess, and implement change requests to ensure service stability and continuous improvement.\nInvestigate incidents, perform root cause analysis (RCA), and provide long-term solutions.\nAct as a technical escalation point for service desks and specialist teams.\nMonitor service performance, availability, and quality against agreed standards.\nContribute to project planning and execution, providing operational and technical assessments.\nDevelop scripts and automation solutions to enhance efficiency and reduce manual work.\nMaintain and update technical documentation, operational guides, and user instructions.\nSupport capacity planning and reporting to ensure future scalability.\nDrive Continuous Service Improvement (CSI) initiatives and support service review meetings.\nWho you are\nDegree in Engineering, Computer Science, or a related field.\nProven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.\nStrong knowledge of Azure administration and Active Directory environments.\nExperience in Windows Server environments and system integration.\nHands-on experience with PowerShell scripting and data reporting tools such as Power BI.\nFamiliarity with user lifecycle management and provisioning processes.\nUnderstanding of ITIL practices and Agile methodologies.\nStrong analytical and problem-solving capabilities with a structured approach to troubleshooting.\nEffective communication and collaboration skills with the ability to engage stakeholders.\nAbility to work in complex, high-availability environments with a focus on service quality.\nNot a perfect fit?\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\nWhat's in it for you\nOpportunity to work within a global technology environment supporting critical infrastructure services.\nExposure to large-scale enterprise systems and modern identity technologies.\nA collaborative and supportive team culture focused on continuous improvement.\nInvolvement in strategic projects and transformation initiatives.\nProfessional growth through hands-on experience with cutting-edge tools and platforms.\nWhat skills you will learn\nAdvanced identity and access management using Entra ID and modern authentication technologies.\nAutomation and scripting techniques to optimise infrastructure operations.\nService management practices aligned with ITIL frameworks.\nStakeholder engagement and cross-functional collaboration in a global environment.\nPerformance monitoring, reporting, and continuous service improvement methodologies.\nVOIS Equal Opportunity Employer Commitment\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\nJoin Us\nAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.\nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.\nWith us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\nAlert\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.\nFollow us on social media\nLinkedIn: https://www.linkedin.com/company/vois/\nFacebook: https://www.facebook.com/voisglobal\nInstagram: https://www.instagram.com/voisglobal/\nYou can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2","description_format":"text","description_chars":6220,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-10-15T18:18:00Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.36,"age_days":98,"expected_fill_days":54,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-senior-infrastructure-system-engineer-vois","json_url":"https://alion.io/job/vodafone-group-senior-infrastructure-system-engineer-vois.json","meta":{"generated_at":"2026-10-21T01:25:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2107,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51587},"rest":"https://alion.io/mcp/rest/get_company?id=51587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-group-senior-infrastructure-system-engineer-vois"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-group-senior-infrastructure-system-engineer-vois"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-group-senior-infrastructure-system-engineer-vois"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-group-senior-infrastructure-system-engineer-vois\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-group-senior-infrastructure-system-engineer-vois"}]}