(VF-JA) Learning & Development Manager

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About The Role

We are seeking an experienced Talent, Learning & Performance Business Partner to translate business strategy and workforce priorities into integrated capability plans that enable organisational performance, future skills development and transformation outcomes. The role partners with senior business leaders and HR stakeholders to diagnose capability needs, shape talent and learning priorities, and ensure the successful adoption and evaluation of capability interventions across a global and matrix environment.

Location: India, Egypt or Hungary

What you’ll do

• Build trusted partnerships with business leaders and HR partners to understand strategic priorities, transformation plans and workforce implications.
• Diagnose current and future talent, performance, leadership, learning and skills requirements using business and people insights.
• Develop and own integrated capability plans with clear priorities, outcomes, measures and dependencies.
• Translate business demand into strategic briefs and connect stakeholders to the appropriate Centres of Expertise.
• Provide evidence-based advice on options, trade-offs, priorities and sequencing of talent and capability initiatives.
• Identify, assess and escalate workforce, talent, skills and capability risks.
• Drive stakeholder engagement, sponsorship and adoption of agreed interventions.
• Evaluate programme adoption, application and business impact, using insights to improve future capability planning.
• Use workforce, learning and people data responsibly, ensuring privacy, fairness, transparency and appropriate human oversight.
• Lead quarterly capability reviews, supporting decision-making, prioritisation and continuous improvement.

Who you are

• Experienced in talent, learning, leadership, performance and skills-related practices within complex organisations.
• Skilled in capability consulting and organisational diagnosis, with the ability to identify root causes and define integrated solutions.
• Experienced in strategic workforce planning and translating business priorities into workforce and capability plans.
• Proficient in learning needs analysis, performance consulting and intervention evaluation.
• Strong analytical and data storytelling capabilities, using evidence to influence decisions and demonstrate measurable outcomes.
• Effective at building credibility and influencing senior stakeholders across global and matrix environments.
• Knowledgeable in responsible AI, privacy, fairness and ethical use of people data.
• Demonstrated strengths in strategic thinking, commercial awareness, facilitation, collaboration, change leadership and delivery excellence.
• Experience working within transformation-focused and multinational organisations is highly desirable.
• Relevant professional qualification or equivalent professional experience.

What's in it for you

• Opportunity to influence workforce capability and organisational transformation at scale.
• Exposure to senior business leaders and strategic decision-making processes.
• Work across diverse international markets and functions within a global organisation.
• Contribute to future skills, leadership and performance initiatives that drive measurable business outcomes.
• Operate in a collaborative environment focused on innovation, technology, data and continuous improvement.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What Skills You will learn

• Advanced strategic workforce planning and capability consulting.
• Organisational diagnosis and evidence-based decision-making.
• Stakeholder management and executive-level influencing.
• Talent, learning, leadership and performance integration methodologies.
• Data-led workforce insights and impact measurement.
• Responsible AI application, governance and ethical people data practices.
• Change leadership and large-scale transformation delivery.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.