{"id":2611306,"url":"https://alion.io/job/vodafone-group-video-data-core-network-operations-engineer-vois","title":"Video & Data Core Network Operations Engineer - VOIS","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":59,"open_postings":496,"ghost_share":0.429,"stale_share":0.25,"repost_share":0.591,"time_to_fill_p50_days":54,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":285},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-01T08:29:54Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T23:04:55Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Who we are\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.\n#VOIS #BeUnrivalled #CreateTheFuture\nAbout this Role\nWe are seeking a skilled Video & Data Core Network Operations Engineer to join our 24x7 Integrated Network Operations Centre (INOC) in Bangalore. This role is responsible for first-line monitoring, incident detection, fault analysis, troubleshooting, escalation and service restoration activities across Video, Data Core, Core Services and associated telecom network platforms. The successful candidate will play a key role in maintaining network availability, supporting service continuity and ensuring operational excellence through effective alarm monitoring, incident management and stakeholder coordination in a fast-paced telecom operations environment.\nWhat you will do\nMonitor network alarms, events and service-impacting incidents across Video and Data Core platforms, ensuring timely detection in line with operational procedures and service level commitments.\nDetect, validate, register, update and track incidents accurately within approved ticketing systems.\nPerform first-level fault analysis, diagnosis and remote troubleshooting to support rapid service restoration and first-time resolution where possible.\nCorrelate alarms and events to determine service impact, incident priority and the appropriate escalation path.\nManage the incident lifecycle from detection through to closure, ensuring timely communication, documentation and ownership tracking.\nEscalate critical or unresolved incidents to resolver groups, vendors, suppliers or field support teams in accordance with established escalation procedures.\nCoordinate with internal teams, external partners and support functions to support investigation, troubleshooting and restoration activities.\nMonitor and support Voice, Data Core, Charging, SMS and Core Services platforms across 2G, 3G, LTE, 5G and 5G Standalone network environments.\nSupport technologies including SMSC, Voicemail, SGSN, MME, S/PGW, ePDG, PCRF, AMF, SMF, PCF, NRF, UDM, AUSF, EIR, HLR/HSS, STP, MSC, MGW, CSCF, MTAS and USSD.\nParticipate in planned maintenance activities, alarm testing, health checks and post-change monitoring.\nMaintain accurate shift reports, operational updates and handover documentation covering critical incidents and pending actions.\nEnsure compliance with operational procedures, security requirements and business continuity standards.\nSupport network inventory verification activities and raise discrepancies where identified.\nWork in rotational shifts, including weekends, public holidays and night shifts, to support continuous network operations.\nWho you are\nBachelor's degree in Telecommunications, Electronics, Computer Science, Information Technology or a related technical discipline.\nBE/B.Tech in Electronics and Telecommunications preferred.\n4-7 years of experience within telecommunications operations, network operations centres or service operations environments.\nGood understanding of GSM, UMTS, LTE, 5G and Core Network architectures.\nKnowledge of SMS, Voice, Charging, Data Core and Core Services technologies and platforms.\nExperience in alarm monitoring, event correlation, incident handling and first-level troubleshooting.\nUnderstanding of ITIL Incident Management practices, including incident logging, prioritisation, escalation, communication and closure.\nAbility to assess service impact and make informed decisions in time-sensitive operational situations.\nEffective communication skills with the ability to engage technical and non-technical stakeholders.\nAbility to collaborate with resolver teams, suppliers, vendors and operational stakeholders.\nStrong attention to detail and commitment to accurate incident documentation.\nGood written and spoken English communication skills.\nAbility to perform effectively in a shift-based operational environment.\nNot a Perfect Fit?\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\nWhat’s in it for you\nOpportunity to work within a highly critical telecom network operations environment supporting global services.\nExposure to advanced Video, Data Core, Voice, Charging and 5G technologies.\nExperience collaborating with international stakeholders, vendors and technology partners.\nParticipation in large-scale service assurance, incident management and operational transformation activities.\nHands-on involvement with network monitoring platforms, troubleshooting tools and operational processes.\nOpportunity to contribute directly to customer experience and network service availability.\nExposure to virtualised and containerised telecom network solutions.\nWhat skills you will learn\nAdvanced telecom network operations and service assurance practices.\nIncident and major incident management within mission-critical environments.\nAlarm correlation, fault diagnosis and service impact assessment methodologies.\nOperations and maintenance of 4G LTE, 5G and 5G Standalone Core technologies.\nStakeholder management and operational communication in complex technical environments.\nVendor management, escalation governance and service restoration coordination.\nITIL-aligned operational service management capabilities.\nExposure to virtualisation, cloud-native and container-based telecom technologies.\nVOIS Equal Opportunity Employer Commitment\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\nJoin Us\nAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.\nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.\nWith us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\nAlert\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.\nFollow us on social media and #StayConnected\nLinkedIn: https://www.linkedin.com/company/vois/\nFacebook: https://www.facebook.com/voisglobal\nInstagram: https://www.instagram.com/voisglobal/\nYou can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2","description_format":"text","description_chars":8276,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-10-15T11:01:12Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.606,"p_room":1,"age_days":17,"expected_fill_days":54,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-video-data-core-network-operations-engineer-vois","json_url":"https://alion.io/job/vodafone-group-video-data-core-network-operations-engineer-vois.json","meta":{"generated_at":"2026-10-20T00:48:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1149,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51587},"rest":"https://alion.io/mcp/rest/get_company?id=51587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-group-video-data-core-network-operations-engineer-vois"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-group-video-data-core-network-operations-engineer-vois"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-group-video-data-core-network-operations-engineer-vois"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-group-video-data-core-network-operations-engineer-vois\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-group-video-data-core-network-operations-engineer-vois"}]}