{"id":2436718,"url":"https://alion.io/job/vodafone-group-video-data-core-noc-engineer-vois","title":"Video & Data Core NOC Engineer - VOIS","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":60,"open_postings":471,"ghost_share":0.416,"stale_share":0.272,"repost_share":0.569,"time_to_fill_p50_days":54,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":206},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-01T10:15:45Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-25T14:24:13Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Who we are\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.\n#VOIS #BeUnrivalled #CreateTheFuture\nAbout this Role\nWe are seeking a Video & Data Core NOC Engineer to join our INOC team in Bangalore, supporting Vodafone’s Video and Data Core services within a 24x7 Network Operations Centre environment. This role is ideal for individuals with experience in telecom network operations who are passionate about ensuring network availability, monitoring service performance, identifying incidents, and supporting timely restoration activities. The successful candidate will contribute to the operational excellence of Voice, Data Core and charging platforms across 2G, 3G, LTE and 5G technologies while working closely with operational teams, suppliers and stakeholders.\nWhat you will do\nMonitor Video and Data Core network alarms, events and service-impacting incidents across NOC platforms in a 24x7 operational environment.\nPerform first-level fault identification, incident validation, alarm correlation and initial troubleshooting activities.\nManage incident handling activities including detection, impact assessment, prioritisation, tracking, escalation and closure.\nRaise, update and maintain trouble tickets with accurate documentation, impact analysis, actions taken and escalation status.\nEscalate unresolved incidents to L2/L3 teams, resolver groups, suppliers or vendors in accordance with agreed SLAs and operational procedures.\nConduct routine shift activities, operational checks and network health monitoring.\nSupport planned maintenance activities, post-change monitoring and service verification exercises.\nOperate and support Voice and Data Core networks and charging platforms across 2G, 3G, LTE and 5G SA technologies, including native, VNF and containerised environments.\nFollow Vodafone operational procedures, security standards, governance requirements and incident management processes.\nCoordinate with internal support teams, field technicians, suppliers and external stakeholders to support service restoration activities.\nReview active alarms, incidents and pending tickets to ensure timely follow-up and resolution.\nSupport inventory validation activities and report any discrepancies to relevant teams.\nEnsure compliance with site access procedures and operational controls during incident handling and resolution activities.\nContribute towards achieving agreed operational KPIs and SLAs.\nWho you are\nBachelor’s degree in Telecommunications, Electronics, Computer Science or a related technical discipline.\nBE/B.Tech in Electronics and Telecommunications preferred.\n2 to 5 years of experience in telecommunications network operations, preferably within a NOC or operational support environment.\nUnderstanding of GSM, UMTS, LTE and 5G Core technologies.\nKnowledge of Voice, Data Core and charging platforms.\nFamiliarity with ITIL-based incident management, fault handling, ticket management and escalation processes.\nBasic understanding of virtualisation technologies, VNF/CNF architectures and containerised network solutions.\nAbility to monitor alarms, correlate events, identify service impacts and perform first-level troubleshooting.\nStrong communication skills with the ability to explain technical information to both technical and non-technical stakeholders.\nEffective stakeholder management and collaboration skills when working with internal teams, suppliers and external partners.\nAbility to perform effectively during major incidents and time-sensitive operational situations.\nGood written and spoken English with the ability to prepare clear technical updates and incident reports.\nWillingness to work rotational shifts, including weekends, nights, public holidays and overtime when required.\nSecondary education completed.\nNot a Perfect Fit?\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\nWhat’s in it for you\nOpportunity to work within a global telecom environment supporting critical Video and Data Core services.\nExposure to advanced 2G, 3G, LTE and 5G Core network technologies.\nExperience working with virtualised and containerised telecom network platforms.\nParticipation in major incident management and service restoration activities.\nCollaboration with international operational teams, suppliers and technical specialists.\nDevelopment of operational expertise within a high-availability network environment.\nExposure to industry-standard NOC operations, service management processes and network monitoring platforms.\nWhat skills you will learn\nAdvanced Network Operations Centre practices and operational governance.\nIncident lifecycle management aligned with ITIL methodologies.\nTelecom core network troubleshooting and fault isolation techniques.\nAlarm monitoring, event correlation and service impact analysis.\nEscalation management and cross-functional operational coordination.\nVoice, Data Core and charging platform operations.\nExposure to virtualisation, VNF/CNF technologies and containerised network architectures.\nTechnical reporting, stakeholder communication and operational documentation.\nNetwork maintenance support and post-implementation monitoring practices.\nService assurance and KPI/SLA performance management.\nVOIS Equal Opportunity Employer Commitment\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\nJoin Us\nAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.\nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.\nWith us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\nAlert\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA\nFollow us on social media and #StayConnected\nLinkedIn: https://www.linkedin.com/company/vois/\nFacebook: https://www.facebook.com/voisglobal\nInstagram: https://www.instagram.com/voisglobal/\nYou can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2","description_format":"text","description_chars":8226,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-10-13T10:56:17Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.609,"p_room":0.9,"age_days":23,"expected_fill_days":54,"reasons":["conf:3","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-video-data-core-noc-engineer-vois","json_url":"https://alion.io/job/vodafone-group-video-data-core-noc-engineer-vois.json","meta":{"generated_at":"2026-10-25T16:41:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24102,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51587},"rest":"https://alion.io/mcp/rest/get_company?id=51587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-group-video-data-core-noc-engineer-vois"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-group-video-data-core-noc-engineer-vois"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-group-video-data-core-noc-engineer-vois"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-group-video-data-core-noc-engineer-vois\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-group-video-data-core-noc-engineer-vois"}]}