{"id":1473153,"url":"https://alion.io/job/vodafone-group-vodafonethree-noc-manager","title":"VodafoneThree - NOC Manager","company":{"id":51587,"name":"Vodafone Group","domain":"vodafone.com","url":"https://alion.io/company/vodafone-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":60,"open_postings":477,"ghost_share":0.417,"stale_share":0.275,"repost_share":0.562,"time_to_fill_p50_days":54,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":110000,"period":"year","method":"role_country_seniority_unknown","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-23T07:42:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-28T22:48:24Z","board_verified":true,"closed_at":null,"days_open":127,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":126},"description":"Location: Customer-Site | Warwick\nSalary: Excellent basic salary plus bonus and Vodafone benefits\nWorking hours: Full time 37.5 hours per week - Monday to Friday + On-Call - 1 in 4 Rota\n Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.\n\nWho We Are\nWe’re here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built - today.\nWe’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.\nWe believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.\nYou’ll join a team that genuinely cares - about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.\nWhy VodafoneThree\nJoin us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.\nWe’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.\nYou’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.\nWe move at pace, because what we’re building matters - and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.\nJoin our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.\n\nWhat you’ll do\nThis is a hands-on leadership role where you'll be at the heart of keeping critical customer networks running at their best. You'll lead a team of skilled engineers, tackle complex network challenges and drive outstanding service for our customers.\nYou'll:\nLead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement.\nTake ownership of major network incidents, driving rapid resolution and minimising customer impact.\nProactively monitor network performance, identify risks and solve issues before they become service-affecting problems.\nEnsure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations.\nBuild trusted relationships with customers and stakeholders, acting as a key escalation point and operational expert.\nDrive service improvements through performance analysis, root cause investigations and operational excellence.\nManage team resources, rotas and day-to-day priorities to ensure seamless 24/7 service delivery.\nStep up as deputy to the NOC Manager when required and play a key role in the on-call escalation rota.\n\nWho you are\nExcellent customer engagement skills, with a passion for delivering outstanding service \nStrong written and verbal communication skills, with the ability to engage confidently across all levels \nExcellent stakeholder management skills, building trusted relationships with customers and colleagues \nStrong spreadsheet reporting and data analysis capabilities, able to turn data into meaningful insights \nProven ability to prioritise workloads and consistently deliver against challenging deadlines \nComfortable performing in fast-paced, high-pressure environments where quick decision-making is essential \nStrong analytical and problem-solving skills, with the ability to resolve complex operational issues \nExperience leading and developing high-performing teams within a 24/7 Network Operations Centre environment \nProven experience in trend analysis, identifying recurring issues and driving continuous service improvement\nWorried that you don’t meet all the desired criteria exactly?\nWe know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.\n\nWhat we offer\nWe care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.\nNeed to Know\nWe are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.\nWe use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.\nDuring the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.\n\n#VodafoneThree\n#LI-Onsite","description_format":"text","description_chars":6457,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-09-29T17:35:42Z"},{"event":"close","at":"2026-10-14T08:01:31Z"},{"event":"reopen","at":"2026-10-19T15:15:15Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker, Graduate Trainee)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker; Global Business Mobility: Graduate Trainee","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.222,"p_room":0.28,"age_days":126,"expected_fill_days":54,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/vodafone-group-vodafonethree-noc-manager","json_url":"https://alion.io/job/vodafone-group-vodafonethree-noc-manager.json","meta":{"generated_at":"2026-10-29T02:20:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3542,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51587},"rest":"https://alion.io/mcp/rest/get_company?id=51587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-group-vodafonethree-noc-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-group-vodafonethree-noc-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-group-vodafonethree-noc-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-group-vodafonethree-noc-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-group-vodafonethree-noc-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1473153}},{"tool":"search_jobs","arguments":{"company":"vodafone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1473153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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