{"id":3868179,"url":"https://alion.io/job/vodafone-tuerkiye-devops-service-engineer-fixed-billing","title":"DevOps Service Engineer - Fixed Billing","company":{"id":49241,"name":"Vodafone Türkiye","domain":"vodafone.com.tr","url":"https://alion.io/company/vodafone-tuerkiye","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"D","score":40,"open_postings":16,"ghost_share":0.75,"stale_share":0.125,"repost_share":0.813,"time_to_fill_p50_days":50,"computed_at":"2026-11-10T06:52:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ankara, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"closed","first_seen_at":"2026-11-05T21:34:48Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T12:08:55Z","board_verified":false,"closed_at":"2026-11-10T12:08:55Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Join Us\nAt Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\nWhat you’ll do\nEnsures successful operation of billing & invoicing operation services\nProvides multi-level technical support for diagnosing, reproducing and fixing billing & invoicing operation service issues\nPrepares high availability, disaster recovery and site redundancy plans, keeps them updated and performs tests when requested.\nAs a service owner, drives end to end ownership of the Vodafone customer experience, the quality of service performance and the processes supporting the product/service.\nProvides recommendations to improve and address/lead critical issues and root cause analysis by coordinating other related service domains\nActively contributes to the troubleshooting, performance tuning of billing products. Performs necessary infrastructure deployment / maintenance activities and migration when required.\nWorks as on-call support to provide 7*24 support when it is necessary.\nIdentifies dimensioning, performance and integration issues and proposes optimal solutions.\nCollaborates across product owners/vendors and related stakeholders to come up with a compelling solution.\nEnsures achieving / exceeding agreed service levels and KPIs for the Service Support.\nMakes capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand.\nProvides standardization / automation of technical processes. \nDeploys new products and services.\nCreates and manages performance tuning of applications to meet business needs and agreed SLAs.\nReports to stakeholders on product performance and supplier/partner performance\nContributes preparation of Billing Operations budget according to requirements for run, grow and transform scenarios.\nWho you are\nBachelor’s degree from Computer, Electronics, Science and other related fields.\nSignificant experience in IT and Telco infrastructure, Intelligent Network technologies, billing products and services for postpaid, prepaid and convergent structures\nGood knowledge of statistical Analysis (distribution analysis, correlation, variance)\nExpertise in service incident handling and troubleshooting\nGood command of English.\nExperience in using SQL, PL/SQL.\nExperience in UNIX and shell scripting.\nExperience in Oracle database administration.\nAbility to work in flexible work hours under pressure and tight deadlines.\nHaving strong analytical skills.\nExperience in benchmarking and budgeting.\nStrong solution design and solution architecture skills\nNot a perfect fit?\nWorried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\nWhat's in it for you\nWho we are\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\nBelonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\nTogether we can.","description_format":"text","description_chars":4463,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-06T13:11:55Z"},{"event":"close","at":"2026-11-10T12:08:55Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/vodafone-tuerkiye-devops-service-engineer-fixed-billing","json_url":"https://alion.io/job/vodafone-tuerkiye-devops-service-engineer-fixed-billing.json","meta":{"generated_at":"2026-11-10T21:08:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14488,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49241},"rest":"https://alion.io/mcp/rest/get_company?id=49241"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvodafone-tuerkiye-devops-service-engineer-fixed-billing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvodafone-tuerkiye-devops-service-engineer-fixed-billing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvodafone-tuerkiye-devops-service-engineer-fixed-billing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vodafone-tuerkiye-devops-service-engineer-fixed-billing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvodafone-tuerkiye-devops-service-engineer-fixed-billing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3868179}},{"tool":"search_jobs","arguments":{"company":"vodafone.com.tr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3868179},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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