{"id":3397646,"url":"https://alion.io/job/voi-technology-operations-strategy-manager-uki","title":"Operations Strategy Manager - UK&I","company":{"id":56462,"name":"Voi Technology","domain":"voi.com","url":"https://alion.io/company/voi-technology","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T15:27:26Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-09T04:24:01Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"As an Operations Strategy Manager (UK&I), you will report to the Head of Operations Strategy (UK&I) and act as the strategic partner to our Fleet Management organisation. You will be responsible for the strategy, execution and continuous improvement of our in-field & warehouse operation. Working closely with the Fleet Management team, you will deliver operational excellence across agreed KPIs, and ensure successful city launches and completion of long term improvement projects. You will also collaborate closely with our Market Development team, third party logistics providers (3PLs), and internal stakeholders both locally & centrally. This is a hands-on, London based role with around one day a week of travel to our cities, in a business that has doubled year on year.\nKey responsibilities:\nDefine & shape the operations strategy (incl. logistic partner management, workforce management, service design execution), performance metrics and dashboards for the in-field and warehouse operations.\n\nLead data analysis to identify improvement opportunities and direct the focus of the Fleet Management team (e.g. backlog, downtime, battery management, cost per repair, repair efficiency), and share what works across markets.\n\nDrive budgeting, forecasting and performance tracking.\n\nManage PMO-type operations projects (such as fleet swap-outs) to ensure successful implementation of cross-functional initiatives across Supply Chain, Market Development, Legal and Fleet Management, often without owning all the levers.\n\nContribute to city launches by coordinating cross-functional planning and execution with local and central stakeholders.\n\nCollaborate with, and support the Fleet Managers in managing the process and relationship with the 3PLs through sourcing and contract negotiation.\n\nSupport the Fleet & Site Managers on execution, and act as the bridge between central and local teams to continuously drive compliance and work proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations.\n\nRequirements:\n4+ years of experience in consulting, strategy or operations, ideally in a distributed or hardware-heavy environment (e.g. mobility, fleet, logistics, field service, retail or restaurant operations).\n\nA degree in business, economics, engineering or a similar field, or equivalent practical experience.\n\nStrong analytical capability and proficiency in independently conducting in-depth data analysis, identifying underlying drivers, and delivering actionable insights.\n\nExperience running cross-functional projects end to end with multiple stakeholders, delivering results without owning all the levers.\n\nExperience writing decision-ready analysis with clear recommendations for senior leadership.\n\nExcellent written and verbal communication, able to move between senior and central stakeholders and frontline Fleet teams.\n\nExperience using AI in a role-specific context, with a focus on continuously improving output quality.\n\nFull professional proficiency in English.\n\nWHY VOI?\nWorking at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:\nJoin Europe’s #1 micromobility operator\n\nGet “skin in the game” through our employee options program and have a direct impact on the company’s success in the UK\n\nEnjoy unlimited free Voi rides\n\nWork together with inspiring, motivated and fun colleagues towards a common goal\n\nJoin the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.\n\nAt Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process.\nAll such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.","description_format":"text","description_chars":4424,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Smart Mobility"],"lifecycle":[{"event":"open","at":"2026-10-28T13:09:44Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":12,"expected_fill_days":30,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/voi-technology-operations-strategy-manager-uki","json_url":"https://alion.io/job/voi-technology-operations-strategy-manager-uki.json","meta":{"generated_at":"2026-11-09T08:52:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7746,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56462},"rest":"https://alion.io/mcp/rest/get_company?id=56462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvoi-technology-operations-strategy-manager-uki"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvoi-technology-operations-strategy-manager-uki"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvoi-technology-operations-strategy-manager-uki"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/voi-technology-operations-strategy-manager-uki\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvoi-technology-operations-strategy-manager-uki"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3397646}},{"tool":"search_jobs","arguments":{"company":"voi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3397646},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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