{"id":233156,"url":"https://alion.io/job/voize-solutions-engineer-mfd","title":"Solutions Engineer (m/f/d)","company":{"id":6593,"name":"voize","domain":"voize.com","url":"https://alion.io/company/voize","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":82,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0.111,"time_to_fill_p50_days":42,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Berlin, Germany","Dortmund, Germany","Frankfurt am Main, Germany","Hanover, Germany","Munich, Germany","Cologne, Germany","Hamburg, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":148000,"period":"year","method":"role_country_seniority_unknown","sample_n":85},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Docker","optional":false},{"name":"Linux","optional":false},{"name":"Nginx","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-03-11T08:39:55Z","employer_posted_date":"2026-03-11","last_verified_at":"2026-10-25T14:26:05Z","board_verified":true,"closed_at":null,"days_open":228,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":227},"description":"Why voize? Because we’re more than just a job!\nAt voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.\nOur vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.\nOur mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.\nAs a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!\nYour Mission: Delight customers, optimise processes!\nAs a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.\nYour Daily Business - No two days are alike\nSupport pre-sales calls to assess infrastructure, spot blockers, and guide evaluations\n\nSeveral years of experience as a Linux or Windows Administrator\n\nTroubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy\n\nSupport technical scaling (e.g. growing user bases, infra changes)\n\nDocument setups and technical handoffs for smooth internal collaboration\n\nFlag recurring issues and contribute to internal tools, docs, or processes\n\nYour Skillset - What you bring to the table\nExpert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)\n\nSolid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing\n\nExcellent troubleshooting skills across APIs, browsers, infrastructure, and devices\n\nClear communicator with empathy for both technical and non-technical users\n\nProactive, self-directed, and skilled in documentation and technical handoffs\n\nExperience with start-ups will help you thrive in this role\n\nYou’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.\n\nGrowing together - what you can expect at voize\nWe are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care\n\nWe foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany\n\nBecome a co-creator of our success with stock options\n\nGenerous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible\n\nYou decide when you work best, that means flexible working hours and a good hybrid set-up.\n\nReady to talk? Apply now!\nWe look forward to your application and can’t wait to meet you - no matter who you are or what background you have!","description_format":"text","description_chars":3340,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Stock options"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"Berlin","iso":null,"kind":"city"},{"name":"Munich","iso":null,"kind":"city"},{"name":"Hamburg","iso":null,"kind":"city"},{"name":"Frankfurt am Main","iso":null,"kind":"city"},{"name":"Cologne","iso":null,"kind":"city"},{"name":"Hanover","iso":null,"kind":"city"},{"name":"Dortmund","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Speech & Audio AI","Medical AI","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-09-05T09:55:04Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.252,"p_room":0.28,"age_days":227,"expected_fill_days":42,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/voize-solutions-engineer-mfd","json_url":"https://alion.io/job/voize-solutions-engineer-mfd.json","meta":{"generated_at":"2026-10-25T16:45:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6593},"rest":"https://alion.io/mcp/rest/get_company?id=6593"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvoize-solutions-engineer-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvoize-solutions-engineer-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvoize-solutions-engineer-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/voize-solutions-engineer-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvoize-solutions-engineer-mfd"}]}