{"id":4268712,"url":"https://alion.io/job/volante-technologies-noc-engineer-network-operations-center-engineer","title":"NOC Engineer / Network Operations Center Engineer","company":{"id":172517,"name":"Volante Technologies","domain":"volantetech.com","url":"https://alion.io/company/volante-technologies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"D","score":53,"open_postings":14,"ghost_share":0.786,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Jira","optional":false},{"name":"New Relic","optional":false},{"name":"ServiceNow","optional":false},{"name":"ITIL","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-13T17:09:16Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:09:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title : NOC Engineer / Network Operations Center Engineer\nAbout Us\nVolante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments.\nRole Summary\nAs an L1 NOC Engineer, you will serve as the first line of defense ensuring the high availability, performance, and reliability of our mission-critical SaaS platforms. Operating within a hybrid model, you will directly safeguard the end-user experience by proactively catching system anomalies before they impact customers. Your ability to execute rapid initial triaging and maintain clear escalation paths directly minimizes system downtime and drives operational excellence across our global cloud infrastructure.\nWhat You’ll Do (Key Responsibilities)\nMaintain continuous ecosystem visibilityby actively monitoring multi-cloud and application health indicators across New Relic, Azure Monitor, and AWS CloudWatch.\nDrive rapid incident resolutionby executing established Standard Operating Procedures (SOPs) and technical runbooks the moment infrastructure or application alerts trigger.\nEnsure seamless operational continuityby cleanly escalating undocumented or complex systemic issues to L2 Engineers, providing complete diagnostic data and initial troubleshooting logs.\nOptimize incident workflowsby logging, categorizing, and managing the lifecycle of support tickets within ServiceNow, Freshservice, and Jira.\nProtect the stakeholder experienceby issuing clear, timely, and precise internal communication updates regarding high-priority incident timelines and blast radiuses.\nEliminate operational blind spotsby conducting detailed, data-driven shift handovers to ensure zero friction for active issues moving between global teams.\nWhat You Bring (Skills & Qualifications)\nMust-Haves\nMulti-Cloud Familiarity:Hands-on exposure or foundational knowledge operating within Azure and/or AWS environments.\nMonitoring Tool Competency:Basic experience navigating dashboards and analyzing metrics in New Relic, Azure Monitor, or AWS CloudWatch.\nTicketing System Proficiency:Experience utilizing enterprise IT service management tools such as ServiceNow, Freshservice, or Jira to track incidents.\nProcess Discipline:A proven ability to strictly adhere to technical workflows, follow structured documentation, and recognize exact boundaries for L2 escalation.\nSchedule Flexibility:Willingness to work a rotating shift schedule to maintain continuous 24/7/365 NOC coverage.\nExperience:0-5 years\nNice-to-Haves\nIndustry Certifications:CompTIA Network+, AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or ITIL v4 Foundation.\nTechnical Education:An Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent technical bootcamp experience.\nScripting Basics:Basic understanding of command-line interfaces (Linux/Windows) or light scripting knowledge.\nWhat We Offer\nHighlight what matters most to candidates today.\nCompetitive compensation\nHealth benefits\nRemote/flexible work options\nProfessional development support\nLocationChennai or Hyderabad (Hybrid)\nEqual Opportunity Statement:\nAt Volante Technologies, we believe diversity drives innovation and inclusion fuels success. We are committed to creating a performance driven workplace where everyone feels valued, respected, and empowered to bring their authentic self to work. We welcome candidates from all backgrounds and ensure equitable opportunities for growth. All qualified applicants will receive consideration without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or any other factor protected by law. Together as ONE TEAM, we celebrate differences and foster collaboration, creativity, and belonging.","description_format":"text","description_chars":4007,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-11-13T17:09:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T18:44:58Z"},"pay":null,"html_url":"https://alion.io/job/volante-technologies-noc-engineer-network-operations-center-engineer","json_url":"https://alion.io/job/volante-technologies-noc-engineer-network-operations-center-engineer.json","meta":{"generated_at":"2026-11-13T18:44:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37468,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172517},"rest":"https://alion.io/mcp/rest/get_company?id=172517"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvolante-technologies-noc-engineer-network-operations-center-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvolante-technologies-noc-engineer-network-operations-center-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvolante-technologies-noc-engineer-network-operations-center-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/volante-technologies-noc-engineer-network-operations-center-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvolante-technologies-noc-engineer-network-operations-center-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4268712}},{"tool":"search_jobs","arguments":{"company":"volantetech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4268712},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}