{"id":2114177,"url":"https://alion.io/job/volvo-group-apprentice-csr","title":"Apprentice CSR","company":{"id":21055,"name":"Volvo Group","domain":"volvogroup.com","url":"https://alion.io/company/volvo-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dunstable, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":85},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T02:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T01:31:09Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.\nWhat you will do\nApprentice Service Advisor (CSR), based Dunstable Beds\nApprenticeship Duration: 12 months, followed by a 3-month End Point Assessment (EPA) period\nLearning: Combination of online learning and in-centre assessments\nOverview:\nUnderstand and perform front of house customer service tasks efficiently and effectively\nDevelop skills in communication, problem-solving, and professional conduct\nPrepare for the End Point Assessment and demonstrate competence according to the apprenticeship standard\nThe role of a CSR within Renault Truck Commercials provides the first impression to our customers, either by phone or face to face when they come into the dealership. This role is a key link between the customer, the workshop, invoicing and the Manager, so excellent communication skills are at the core of a CSR's role. There will also be computer systems to learn alongside working on Microsoft applications including Teams.\nWhilst undertaking the apprenticeship, you will be on site working alongside our team of CSRs, Parts Advisors, Workshop Manager and liaising with many internal stakeholders. This is an excellent opportunity to start a career within the global brand of Renault Trucks.\nWhy work for us:\nhttps://www.renaulttruckcommercials.co.uk/careers/why-work-for-us/\nAbout You:\nYou enjoy a fast paced environment and will be keen to learn how to juggle tasks and priorities\nYou enjoy meeting and conversing with people\nYou enjoy computer systems and like to learn new processes\nHours: Mon-Fri 8am to 5pm (40 hours a week)\nPay: Dependent on your age, the apprentice rates will be as follows:\n16-17 yrs £8.24\n18-20 yrs £11.18\n21+ yrs £12.71\nBenefits:\n25 days rising to 30 days with service\npension scheme with employer contribution of up to 5%\nhealthcare cash back scheme\ndiscounts across retailers, cinemas and theme parks ++\ndiscounted leasing/contract hire scheme\nAPPLY directly to the Apprenticeship College (GTG) here: https://ffi.sh/74SXW\nWe value your data privacy and therefore do not accept applications via mail.\nWho we are and what we believe in\nWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.\nApplying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.\nAs part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.","description_format":"text","description_chars":3534,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:15:11Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.846,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:0","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/volvo-group-apprentice-csr","json_url":"https://alion.io/job/volvo-group-apprentice-csr.json","meta":{"generated_at":"2026-10-11T04:53:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4021,"day_limit":5000,"remaining_today":979,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21055},"rest":"https://alion.io/mcp/rest/get_company?id=21055"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvolvo-group-apprentice-csr"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvolvo-group-apprentice-csr"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvolvo-group-apprentice-csr"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/volvo-group-apprentice-csr\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvolvo-group-apprentice-csr"}]}