{"id":3411466,"url":"https://alion.io/job/volvo-group-it-support-specialist","title":"IT Support Specialist","company":{"id":21055,"name":"Volvo Group","domain":"volvogroup.com","url":"https://alion.io/company/volvo-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":14,"ghost_share":0,"stale_share":0.214,"repost_share":0.071,"time_to_fill_p50_days":17,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warwick, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":37000,"currency":"GBP","period":"year","gross":null,"usd_annual":49243},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-28T18:00:36Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-28T22:54:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary: up to £37,000 depending on experience, Company car and annual Company bonus\nLocation: Warwick, UK\nTravel: Frequent travel - a full, valid driving licence is essential.\nAt Volvo Trucks, we believe that progress happens when people, technology and purpose come together. As a global leader in transport solutions, we’re driven by a passion for innovation, a commitment to safety and a determination to build a more sustainable future.\nAs our IT Support Specialist, you’ll provide technical support across IT systems, applications, hardware and data access, helping our business units maximise the value of Volvo’s technology solutions.\nYou’ll coordinate system changes and vendor services, support new technologies, advise on IT solutions, and help ensure software quality and cybersecurity compliance. It’s a hands-on role where your technical expertise and passion for great service will make a real impact.\nWe Offer You at Volvo Trucks\nPension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.\nHealthcare: Benefit from access to Bupa Cover and Dental insurance.\nEmployee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.\nHoliday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.\n Maternity and Paternity leave: Maternity leave (6 months full pay, 6 months half pay) and 5 weeks of paternity leave, with 3 weeks flexible to take at any point.\nDiscounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, MyGymDiscounts, MyActiveDiscounts, holidays and travel.\nYou can learn more about the rewards and benefits of working at Volvo Group here:Volvo Group Employee Benefits\nWho are you?\nYou’re an IT professional with experience in 1st and 2nd line support, confident troubleshooting everything from Windows and business applications to hardware, mobile devices and data access.\nYou will also bring:\nA solid understanding of IT infrastructure and mobile device management, alongside strong knowledge of Microsoft Windows and Office applications. (Advanced Excel would be advantageous) \nStrong communication skills, with the ability to work effectively with technical teams, business stakeholders and external suppliers.\nExperience contributing to or delivering IT infrastructure and business systems projects, from implementing new solutions and upgrades to improving existing ways of working.\nThe ability to manage competing priorities, work independently and deliver projects and tasks to agreed deadlines.\nConfidence collaborating across teams and all levels, influencing others and helping introduce technologies that improve business processes.\nA commitment to excellent service, continuous learning and maintaining confidentiality, data security and compliance with IT policies and procedures.\nWhat’s in it for you?\nYou’ll play an important role in keeping Volvo Trucks IT systems running smoothly, supporting colleagues and helping the business get more from its technology. Your work will span day-to-day support, system improvements, project delivery and IT security.\nResolve technical issues across IT systems, business applications, hardware, mobile devices and user access, keeping disruption to a minimum.\nTest software updates and new releases before they go live, ensuring solutions meet business needs and perform as expected.\nWork with Volvo Group colleagues, other markets and external suppliers to coordinate system implementations, upgrades, repairs and hardware replacements.\nSupport new technologies and infrastructure projects, helping deliver solutions that meet changing business requirements.\nContribute to IT site security assessments and help maintain compliance with Volvo Group standards and ISO cybersecurity controls.\nGuide and support colleagues in using their IT tools effectively, sharing knowledge and creating training materials where needed.\nApply Now or Discover More About Volvo Trucks\nFacebook LinkedIn Instagram TikTok Glassdoor Indeed YouTube\nVolvo Trucks UK and Ireland\nAll Volvo Group adverts are open for a minimum of 10 working days from the posting date.\nWe value your data privacy and therefore do not accept applications via mail.\nWho we are and what we believe in\nWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.\nApplying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.\nAt Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.","description_format":"text","description_chars":5461,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Dental insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-28T18:00:36Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:6","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":49243,"is_top_pay":false},"html_url":"https://alion.io/job/volvo-group-it-support-specialist","json_url":"https://alion.io/job/volvo-group-it-support-specialist.json","meta":{"generated_at":"2026-10-29T09:19:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21055},"rest":"https://alion.io/mcp/rest/get_company?id=21055"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvolvo-group-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvolvo-group-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvolvo-group-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/volvo-group-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvolvo-group-it-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3411466}},{"tool":"search_jobs","arguments":{"company":"volvogroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3411466},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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