{"id":2114742,"url":"https://alion.io/job/volvo-group-operations-coordinator-german","title":"Operations Coordinator German","company":{"id":21055,"name":"Volvo Group","domain":"volvogroup.com","url":"https://alion.io/company/volvo-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T02:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-12T21:38:19Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.\nIntroduction\nVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible.\nThis is us, your new colleagues\nYou will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers. We are a 24/7 operation and our department is spread over three European sites - Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise.\nThis is the job\nOur multi-lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.\nCommunication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.\nA creative and proactive approach to problem solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.\nTeamwork and collaboration are the foundations of our business\nAre you the one?\nYou are customer focused, always striving for the best possible service and solution for our customers.\nYou are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.\nYou go the extra mile, solving problems with a proactive and creative mindset.\nYou like working in a team, supporting and lifting each other up.\nYou are keen to keep learning and developing your skills.\nYou are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.\nYou are fluent (written and verbal) in English and German.\nA perfect match? Just some of the benefits of working for us...\nCompetitive salary, with meal vouchers, transport costs, shift allowance, etc.\nWell-being services\nRestaurant on site\nOpportunity to grow within the company\nGood work life balance\nInternational environment\nLet's do this!\nAre you excited by the prospect of joining our team and starting a career with Volvo? Want to get to know our business first? Check out our video.\nIf you are ready to join us, just click the button and apply!\nPlease submit an English CV with your application.\nWe value your data privacy and therefore do not accept applications via mail.\nWho we are and what we believe in\nWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.\nApplying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.\nAt Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. 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