{"id":3049946,"url":"https://alion.io/job/volvo-group-process-analyst","title":"Process Analyst","company":{"id":21055,"name":"Volvo Group","domain":"volvogroup.com","url":"https://alion.io/company/volvo-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wacol, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":109000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-22T02:05:08Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T00:35:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia (VGA) manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.\nWhat you will do\nAre you someone who enjoys getting into the detail of business processes, solving system challenges and finding smarter ways for people and technology to work together?\nWe’re looking for a Process Analyst to join our Digital & IT team and provide business systems support across Volvo Group Australia and our dealer network, particularly focusing on our Aftersales systems.\nThis is a great opportunity for someone who enjoys the mix of business processes, technology, problem solving and stakeholder engagement.\nKey Responsibilities will include:\nProviding consulting and systems support to our dealer network \nIdentifying opportunities to improve business processes and system usage \nTranslating business requirements into application change requests and functional specifications \nPlanning, executing and validating testing for system enhancements, upgrades and releases \nSupporting the rollout of new systems, enhancements and change initiatives \nWorking with global support teams to resolve issues and improve system performance \nMaintaining portfolio data, dashboards and reporting \nDelivering training and developing user-friendly guides and online tutorials \nConnecting business and IT stakeholders to keep initiatives aligned and moving forward.\nWho are you?\nA Bachelor Degree or Diploma in Business Management, Information Technology or a related discipline \nApplication support experience \nSQL query skills \nStrong communication and stakeholder engagement skills \nExperience delivering training and developing clear technical documentation \nStrong general PC/application capability \nITIL v4 certification \nAutomotive dealer environment experience will be highly regarded \nProject management and systems analysis/design experience would be advantageous \nAccounting knowledge or experience would also be beneficial.\nWhat’s in it for you?\nAnnual salary reviews \nCareer development and global opportunities \nGenerous parental leave \nAdditional annual leave purchase options \nEmployee Assistance Program \nModern Wacol office with café and on-site parking \nWork for a global organisation committed to innovation, sustainability and people development \nBe part of a collaborative team supporting one of Australia’s leading commercial vehicle businesses.\nReady for the next move?\nIf you enjoy solving problems, improving processes and helping people get more from the systems they use every day, we’d love to hear from you. Join Volvo Group Australia and help us create smarter processes, better system experiences and stronger ways of working across our business and dealer network.\nThe successful candidate will be required to undergo appropriate background and reference checks.\nVolvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.\nWe value your data privacy and therefore do not accept applications via mail.\nVolvo Group Digital Technology & Operations (DTO) is a new division. The organizational set up is structured around domains, digital products with functions for digital excellence to deliver outstanding customer experience.\nJoining the new DTO division means being part of a fast-moving digital product-oriented organization where teams truly own what they build from idea to delivery. In DTO, we work in agile, cross-functional teams, mastering the latest technology, and creating outstanding digital experiences that make a real difference for our colleagues and Volvo Group customers around the world. We put people first and build our culture on trust, passion, customer success, change, and performance. If you want to grow, collaborate across functions and entities, and help shape the future of digital products within Volvo Group, DTO is a great place to be.","description_format":"text","description_chars":4415,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-22T02:05:08Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/volvo-group-process-analyst","json_url":"https://alion.io/job/volvo-group-process-analyst.json","meta":{"generated_at":"2026-10-23T05:03:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21055},"rest":"https://alion.io/mcp/rest/get_company?id=21055"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvolvo-group-process-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvolvo-group-process-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvolvo-group-process-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/volvo-group-process-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvolvo-group-process-analyst"}]}