# Service Network Support Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Prevost is seeking a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center network in the US and Canada. Partnering closely with the Sr. Director Service Network, you will act as a key advisor and problem-solver-improving both the customer and employee experience while coordinating service and parts activities. While this role has no direct reports, but it carries high impact. You will analyze performance, resolve complex network issues, and lead special projects that shape the future of our operations. What You’ll Do: Drive Financial Success: Actively monitor and manage P&L, sales, gross profit, and labor costs to increase overall network profitability. Analyze & Optimize: Conduct in-depth quantitative and qualitative analysis of service and parts operations-tracking financial metrics, CSI, warranty, inventory, a

- **Id**: 4042099
- **Url**: <https://alion.io/job/volvo-group-service-network-support-manager-2>
- **Role**: Support
- **Role family**: Support
- **Seniority**: staff
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 10
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-26T02:00:00Z
- **Employer posted date**: 2026-10-26
- **Last verified at**: 2026-11-12T14:45:50Z
- **Board verified**: yes
- **Days open**: 17
- **Description format**: text
- **Description chars**: 5951
- **Description truncated**: no
- **Benefits**: Equity, Retirement plans, Vision insurance
- **Relocation offered**: no
- **Industries**: Automotive Manufacturing, Industrial Machinery

## Company

- **Id**: 21055
- **Name**: Volvo Group
- **Domain**: volvogroup.com
- **Url**: <https://alion.io/company/volvo-group>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 21
- **Ghost share**: 0
- **Stale share**: 0.095
- **Repost share**: 0.048
- **Time to fill p50 days**: 19
- **Computed at**: 2026-11-12T10:38:37Z

## Salary

- **Min**: 110000
- **Max**: 130000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 130000

## Technologies

- **Microsoft Office** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 17

## Requirements

- **Experience years min**: 10
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: Spanish; Level: All levels; Optional: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T22:31:49Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 2; Sanctioned now: no; Evidence: H-1B filings in 12 months: 56 · green card filings: 1; Filings 12m: 56

## Liveness

- **Score**: 67
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.896
- **P room**: 0.75
- **Age days**: 17
- **Expected fill days**: 19
- **Reasons**: conf:2, velocity, win:late, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

## Pay

- **Stated usd annual**: 130000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.