{"id":2198931,"url":"https://alion.io/job/volvo-group-talent-delivery-workforce-programs-mgr","title":"Talent Delivery & Workforce Programs Mgr","company":{"id":21055,"name":"Volvo Group","domain":"volvogroup.com","url":"https://alion.io/company/volvo-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greensboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96000,"max":118500,"currency":"USD","period":"year","gross":null,"usd_annual":118500},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T20:34:05Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T05:37:35Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.\nPosition Summary\nThe Talent Delivery & Workforce Programs Manager leads vendor relationship management and program governance for the US organization’s Recruitment Process Outsourcing (RPO) model, with primary responsibility for manufacturing and high-volume hiring delivery. This role serves as the central connection among the RPO provider, Talent Acquisition, plant People & Culture teams, Talent Operations, hiring leaders, and other external recruiting partners.\nThe Manager ensures that hiring demand, recruiting capacity, delivery priorities, service-level expectations, and workforce readiness are aligned across locations. The role establishes disciplined governance, monitors vendor performance and hiring outcomes, resolves escalations, and drives consistent, scalable recruiting practices that support production and business needs.\nThis is a hands-on program management role requiring strong staffing industry knowledge, vendor management capability, recruiting experience (ideally manufacturing), and the ability to influence across a complex, matrixed organization.\nWhat you will do\nRPO Program Management and Governance\nLead day-to-day program management and governance of the RPO partnership, with an emphasis on manufacturing and high-volume recruitment.\nEstablish operating rhythms, roles, responsibilities, decision rights, service expectations, and escalation pathways across the RPO provider and internal stakeholders.\nFacilitate regular operating reviews and business reviews focused on demand, delivery, risks, performance, and improvement priorities.\nMaintain program documentation, action logs, governance routines, and follow-through on commitments.\nEnsure the RPO model operates consistently with company policies, approved processes, contractual expectations, and applicable compliance requirements.\nVendor Relationship and Performance Management\nServe as the primary relationship manager for the RPO provider and coordinate additional staffing or recruiting vendors as needed.\nMonitor service-level agreements, staffing commitments, recruiter capacity, candidate flow, quality, responsiveness, and delivery against hiring plans.\nUse data and stakeholder feedback to identify performance gaps, establish corrective actions, and track improvement.\nManage operational escalations promptly and objectively, engaging appropriate internal and vendor leaders when issues require resolution.\nBuild a collaborative, accountable vendor relationship that balances partnership with clear performance expectations.\nManufacturing Talent Delivery and Workforce Readiness\nCoordinate manufacturing hiring delivery across plants and other assigned locations in close partnership with Talent Acquisition and the RPO provider.\nConnect workforce forecasts, production plans, hiring demand, start-date requirements, and recruiting capacity to improve workforce readiness.\nPartner with Talent Acquisition, site-plant People & Culture teams, and hiring leaders to clarify demand, sequencing, role requirements, and location-specific recruiting challenges.\nProvide visibility to hiring risks, capacity constraints, labor market conditions, and required interventions, and support high-volume, surge, start-up, expansion, and hard-to-fill needs through coordinated internal and RPO delivery plans.\nInternal Stakeholder Coordination\nPartner closely with Talent Advisors, Talent Acquisition leadership, Talent Operations, plant People & Culture teams, procurement, legal, and business leaders to support effective program delivery.\nCollaborate with Talent Acquisition to establish role ownership and determine whether positions will be sourced and managed internally or through the RPO provider.\nClarify ownership and handoffs across workforce planning, requisition intake, sourcing, selection, offers, pre-employment activities, onboarding coordination, and reporting.\nAlign internal Talent Acquisition teams and the RPO provider on priorities, role assignments, service standards, candidate experience, and communication expectations.\nDuties and Responsibilities Continued:\nData, Reporting, and Financial Stewardship\nMonitor requisition activity, hiring progress, aging, funnel conversion, time-to-fill, offer acceptance, vendor quality, candidate experience, compliance readiness, and other agreed measures.\nDevelop practical dashboards and executive reporting that translate recruiting activity into business and workforce-readiness insights.\nValidate data quality and ensure consistent definitions and reporting across internal teams and vendor partners.\nMonitor program costs, cost per hire, invoicing trends, and use of supplemental vendors in partnership with appropriate internal functions.\nUse data to support prioritization, capacity planning, vendor accountability, and continuous improvement.\nOperational Excellence and Continuous Improvement\nStandardize processes and reduce unnecessary variation across locations while allowing for legitimate business or market needs.\nIdentify process breakdowns, recurring issues, and opportunities to improve speed, quality, consistency, candidate experience, and hiring manager experience.\nLead cross-functional improvement initiatives and support implementation of recruiting technology, automation, and reporting enhancements.\nPromote scalable practices that strengthen the RPO program and the broader Talent Acquisition operating model.\nWho are you?\nQualifications\nBachelor's degree in Human Resources, Business, Supply Chain, Operations, or a related field, or an equivalent combination of education and experience.\nIdeally 7+ years of progressive experience in staffing, recruitment, Talent Acquisition operations, vendor management, or workforce program management.\nExperience in at least one of the following: recruiting within a staffing firm; managing staffing or recruiting vendors in a corporate environment; or leading large-scale manufacturing or high-volume recruitment.\nExperience managing service delivery, performance measures, stakeholder expectations, and operational escalations.\nExperience using recruiting data, dashboards, and funnel metrics to evaluate performance and guide action.\nDemonstrated ability to manage complex programs and influence cross-functional stakeholders without direct authority.\nStrong written, verbal, presentation, facilitation, and relationship-management skills.\nKnowledge, Skills, and Abilities\nKnowledge\nRPO, staffing, contingent labor, and recruitment delivery models.\nHigh-volume and manufacturing recruiting processes, and labor market considerations.\nVendor governance, service-level management, business reviews, escalation management, and performance improvement.\nRecruiting operations, candidate experience, compliance, workforce planning, and reporting practices.\nSkills\nProgram management and cross-functional coordination.\nVendor relationship.\nManufacturing and high-volume recruiting delivery.\nOperational problem solving, process improvement, and change implementation.\nStakeholder communication, facilitation, and conflict resolution.\nPrioritization and management of multiple locations, workstreams, and deadlines.\nAbilities\nBuild productive partnerships while maintaining clear accountability for results.\nTranslate workforce demand into practical recruiting capacity and delivery plans.\nIdentify risks early, resolve escalations, and drive action across organizational boundaries.\nBalance enterprise consistency with plant and location-specific needs.\nCommunicate complex operational information clearly to frontline, functional, and executive audiences.\nWork effectively in a fast-paced, matrixed, and geographically dispersed environment.\nPreferred Qualifications\nDirect experience working for a staffing firm or RPO provider.\nCorporate experience managing RPO, staffing, or recruiting vendor relationships.\nExperience supporting large-scale manufacturing, production, skilled trades, warehouse, logistics, or industrial hiring.\nExperience with enterprise applicant tracking systems, vendor management systems, recruiting analytics, and dashboard tools.\nExperience supporting multi-site or geographically dispersed recruiting programs.\nKey Competencies\nVendor Relationship Management\nProject Management\nOperational Excellence\nData-Driven Decision Making\nStakeholder Partnership\nInfluencing Without Authority\nAccountability\nCustomer Focus\nProblem Solving\nCommunication\nCollaboration\n Adaptability\nContinuous Improvement\nBusiness Acumen\nResults Orientation\nInfluence without Authority\nReady for the next move?\nWorking Conditions\nTravel requirement: Periodic travel to plant and business locations based on program needs (20-30%).\nWork environment: Primarily office-based, with regular interaction with manufacturing and operational locations.\nWork schedule expectations: Standard full-time schedule with flexibility to support plant operations, hiring events, escalations, and vendor or stakeholder meetings.\nAt the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $96,000 - $118,500 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.\nIn addition to a solid package of compensation and benefits, plus you will enjoy:\nCompetitive medical, dental and vision insurance.\nGenerous paid time off.\nCompetitive matching retirement savings plans.\nWorking environment where your safety, health and wellbeing come first.\nFocus on professional and personal development through Volvo Group University.\nPrograms that make today’s challenging reality of combining work and personal life easier.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.\nWe value your data privacy and therefore do not accept applications via mail.\nWho we are and what we believe in\nWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.\nApplying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.\nAt Group People & Culture, a part of Volvo Group, we create the foundation and frameworks for people growth and organizational development, to drive the people agenda that enables the realization of the Volvo Group aspirations through people strategy and commitment. 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