{"id":4295321,"url":"https://alion.io/job/voodoo-doughnut-senior-human-resources-manager","title":"Senior Human Resources Manager","company":{"id":1857634,"name":"Voodoo Doughnut","domain":"voodoodoughnut.com","url":"https://alion.io/company/voodoodoughnut","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":67,"open_postings":11,"ghost_share":0.545,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-14T00:56:55Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T00:56:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Voodoo Doughnut is currently hiring for a seasoned Senior Human Resources Manager for our Portland, OR headquarters! This position is a critical role on the Human Resources team responsible for leading employee relations, compliance, talent management, organizational development, and strategic HR initiatives across the organization. This role partners closely with company leadership to align people strategies with business objectives, strengthen organizational effectiveness, and foster a positive employee experience. This position is full-time in office, located in Portland, OR.\nServing as a trusted advisor to leaders throughout the organization, the Senior Human Resources Manager provides strategic guidance on employee relations, leadership development, workforce planning, performance management, investigations, policy interpretation, and employment practices while supporting the administration and continuous improvement of employee benefit programs. This position exercises independent judgment and discretion in evaluating complex workplace issues, assessing organizational risk, and developing solutions that support both employees and business objectives.\nThe ideal candidate brings significant Human Resources experience supporting multi-unit restaurant, hospitality, retail, or other high-volume hourly workforce environments. They understand the unique demands of geographically dispersed operations, frontline leadership teams, and customer-facing businesses and have a proven ability to balance employee experience, compliance, and operational priorities.\nEssential Functions and Responsibilities\nEmployee Relations, Compliance, and Risk Management\nLead complex employee relations matters, investigations, and workplace concerns across multiple locations and jurisdictions.\nProvide guidance and recommendations regarding performance management, corrective action, accommodations, leave administration, employee separations, and conflict resolution.\nEnsure consistent and compliant application of company policies, employment practices, and organizational standards.\nPartner with leaders to identify, assess, and mitigate employment-related risk.\nCollaborate with legal counsel and external partners as appropriate.\nMonitor changes in employment laws and regulations and draft recommended policy, process, and training updates.\nStrategic HR Leadership\nServe as a trusted advisor to executive leadership and operational leaders on workforce planning, organizational effectiveness, leadership development, and employee engagement.\nPartner with operational leaders in stores and at headquarters.\nAlign people strategies with organizational goals and operational priorities.\nProvide coaching and consultation on communication, accountability, performance management, conflict resolution, and leadership effectiveness.\nLead organizational change initiatives and support leaders through growth, workforce challenges, and evolving business needs.\nIdentify talent and succession needs and develop strategies to strengthen leadership pipelines and organizational effectiveness.\nChampion initiatives that enhance employee engagement, retention, leadership capability, and overall business performance.\nTalent Management and Organizational Development\nPartner with leaders to develop and execute talent acquisition strategies that attract, develop, and retain high-performing leaders and teams.\nSupport management recruiting, succession planning, and internal talent development efforts.\nLead leadership development initiatives that strengthen management capability throughout the organization.\nSupport onboarding, career development, and employee growth programs.\nFacilitate leadership training and professional development initiatives.\nHR Programs and Administration\nLead key HR initiatives, projects, and process improvements that support business objectives.\nDevelop, review, and maintain HR policies, procedures, programs, and tools.\nPartner with brokers, vendors, and internal stakeholders to support employee benefit programs, annual enrollment activities, employee communications, and ongoing plan administration.\nServe as a resource for employees and leaders regarding benefits, leave programs, HR policies, and employment practices.\nAnalyze workforce, benefits, and employee experience data to identify trends and opportunities for improvement.\nSupport audits, compliance reporting, recordkeeping, and documentation requirements.\nUtilize HRIS, payroll, and workforce management systems to support HR operations, reporting, and compliance.\nQualifications\nRequired Qualifications\nBachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent experience may be considered.\n8-12 years of progressive Human Resources experience, including 3 or more years in a management capacity.\nExperience supporting high-volume hourly workforces across multiple locations and states.\nExperience partnering with operational leaders across multi-unit restaurant, hospitality, retail, or other geographically dispersed operations.\nExperience conducting workplace investigations and managing complex employee relations matters.\nExperience administering employee benefit programs and supporting annual open enrollment processes.\nExperience interpreting and applying federal, state, and local employment laws and regulations.\nExperience drafting and implementing new HR policies and operating procedures.\nExperience partnering directly with senior leadership.\nAbility to travel regularly to company locations.\nValid driver's license and reliable transportation.\nPreferred Qualifications\nHuman Resources experience within multi-unit restaurant or hospitality organizations.\nExperience supporting growth-focused organizations, including new location openings and operational expansion.\nExperience working with benefits renewals, broker relationships, and employee benefit strategy.\nMulti-state employment law experience.\nSHRM-CP, SHRM-SCP, PHR, or SPHR certification.\nExperience with ADP Workforce Now, 7shifts, or similar human capital management, payroll, timekeeping, and workforce scheduling platforms.\nKnowledge, Skills, and Abilities\nStrong employee relations, coaching, and conflict resolution skills.\nWorking knowledge of employee benefits administration and employee communications.\nThorough understanding of workplace investigations, employment law compliance, and risk management.\nAbility to build credibility and influence at all levels of the organization.\nExcellent written, verbal, and interpersonal communication skills.\nStrong analytical, organizational, and problem-solving abilities.\nAbility to manage confidential information with professionalism and discretion.\nStrong project management and change leadership skills.\nAbility to balance strategic thinking with practical execution.\nAbility to persevere and drive projects to resolution in the face of ambiguity.\nPhysical Requirements\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.\nProlonged periods of sitting, standing, walking, and working on a computer.\nAbility to travel to company locations.\nAbility to occasionally lift and carry up to 20 pounds.\nAbility to navigate active restaurant and production environments.\nExempt Classification\nThis position is classified as exempt under applicable wage and hour laws. The Senior Human Resources Manager exercises independent judgment and discretion in matters involving employee relations, compliance, organizational effectiveness, and business operations and is therefore not eligible for overtime compensation except as required by law.\nEqual Employment Opportunity\nVoodoo Doughnut is committed to fostering a workplace where employees are treated with respect, dignity, and fairness. We are an equal opportunity employer and make employment decisions based on business needs, qualifications, and job-related criteria, without regard to any status protected by applicable federal, state, or local law.\nVoodoo Doughnut is committed to providing reasonable accommodations to qualified applicants and employees in accordance with applicable law.\nDisclaimer\nThis job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of duties, responsibilities, qualifications, or working conditions.\nVoodoo Doughnut reserves the right to modify, interpret, or apply this job description as business needs require. Employees may be required to perform duties not specifically identified in this document.\nNothing in this job description creates an employment contract, express or implied, or alters the at-will nature of employment where permitted by law.","description_format":"text","description_chars":8800,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Bakery & Pastry"],"lifecycle":[{"event":"open","at":"2026-11-14T00:56:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T02:36:38Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/voodoo-doughnut-senior-human-resources-manager","json_url":"https://alion.io/job/voodoo-doughnut-senior-human-resources-manager.json","meta":{"generated_at":"2026-11-14T02:36:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3553,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1857634},"rest":"https://alion.io/mcp/rest/get_company?id=1857634"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvoodoo-doughnut-senior-human-resources-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvoodoo-doughnut-senior-human-resources-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvoodoo-doughnut-senior-human-resources-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/voodoo-doughnut-senior-human-resources-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvoodoo-doughnut-senior-human-resources-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4295321}},{"tool":"search_jobs","arguments":{"company":"voodoodoughnut.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4295321},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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