{"id":3082202,"url":"https://alion.io/job/voy-social-media-manager","title":"Social Media Manager","company":{"id":1985094,"name":"Voy","domain":"joinvoy.com","url":"https://alion.io/company/joinvoy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":103000,"period":"year","method":"role_country_seniority_unknown","sample_n":493},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false}],"status":"live","first_seen_at":"2026-09-21T17:18:40Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T11:22:14Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"We’re looking for an experienced, hands-on Social Media Manager to own and grow Voy’s organic presence across Instagram and Facebook.\nWe need someone who understands how to build a brand on social: creating content that earns attention, growing an engaged audience, using data to improve performance and turning audience insights into tangible results.\nYou’ll own the day-to-day running of our channels, from content planning and creation through to publishing, community management and performance reporting. Working closely with our Brand and Creative teams, you’ll bring campaigns to life organically while proactively identifying opportunities to grow our audience and make Voy more relevant to our customers.\nWe’re looking for someone who has done this successfully before. You should be able to demonstrate measurable organic growth, explain what drove it and show how you’ve used performance data to improve results.\nExperience in health, wellness, pharmaceuticals or another regulated industry is a strong advantage. You’ll need to understand the importance of responsible health communications, content approvals and knowing when to flag a risk.\nThis is a hands-on role with real ownership and autonomy. You’ll need the creative skills to make content yourself, the analytical ability to understand performance and the judgement to manage social channels independently.\nWhat you'll do\nOwn and grow our channels\nManage Voy’s organic presence across Instagram and Facebook, developing a clear strategy for each platform.\nBuild and maintain a consistent content calendar, balancing planned campaigns with reactive opportunities.\nTake ownership from ideation through to publication, ensuring content is delivered on time and to a high standard.\nIdentify opportunities to grow our audience, increase reach and engagement, and strengthen our brand presence.\nAdapt content to suit each platform rather than simply reposting the same assets everywhere.\nCreate engaging, social-first content\nDevelop entertaining, educational, reactive and community-led content that makes health topics accessible and relevant.\nWrite strong hooks, captions and copy that encourage people to engage and share.\nSelf-shoot and edit content where appropriate, working efficiently with the resources available.\nCollaborate with our in-house Creative and Production teams on larger campaigns and higher-production-value assets.\nSpot relevant trends, formats and cultural moments, understanding how to use them appropriately for a health brand.\nDrive measurable growth through data\nWe need someone who can demonstrate that they’ve grown organic social channels, not just published content consistently.\nTrack and analyse performance across Instagram and Facebook, including reach, engagement, shares, saves, follower growth and relevant traffic or conversion metrics.\nUse audience insights and content-level performance to understand what works, why it works and what to do next.\nTest different topics, formats and creative approaches, using results to continuously improve performance.\nProduce regular reports that go beyond the numbers, providing clear learnings and actionable recommendations.\nUnderstand the difference between vanity metrics and meaningful indicators of audience growth and business impact.\nManage community and compliance\nOwn day-to-day community management, responding to comments and messages in a timely, considered way.\nIdentify audience questions and conversations that can inform future content.\nRecognise when health-related questions, complaints or sensitive comments need escalation.\nWork within established content approval processes and understand the risks associated with health claims, treatment efficacy, testimonials and creator content.\nEnsure content follows approved messaging, brand guidelines and relevant platform policies.\nCollaborate with Brand and relevant clinical, medical, legal or compliance stakeholders to ensure content is appropriate for publication.\nWe don't expect you to replace our clinical or compliance experts, but we do expect sound judgement and an understanding of the responsibility that comes with publishing health-related content.\nCollaborate and take ownership\nWork closely with Brand, Creative and Production to align organic social with wider business priorities.\nProactively bring forward ideas and recommendations backed by audience insight and performance data.\nManage competing priorities while maintaining consistent publishing and quality.\nKeep content planning, approvals and reporting organised and transparent.\nStay up to date with Instagram and Facebook developments, identifying relevant opportunities for Voy.\nWhat we're looking for\nEssential experience\nProven experience managing and growing a brand’s organic social channels, with examples and results to demonstrate your impact.\nStrong working knowledge of Instagram and Facebook, including content formats, publishing tools and analytics.\nA track record of measurable organic growth, supported by performance data.\nExperience developing content strategies, managing calendars and delivering consistent publishing.\nStrong creative judgement, copywriting skills and an understanding of what makes content engaging.\nConfidence analysing performance and translating data into actionable recommendations.\nAbility to self-shoot and edit content where needed.\nExperience managing online communities and handling comments, messages and sensitive interactions.\nStrong organisational skills and the ability to work independently across multiple priorities.\nDesirable experience\nExperience in healthcare, pharmaceuticals, wellness, beauty or another regulated industry.\nFamiliarity with UK healthcare advertising requirements and the importance of substantiating claims and obtaining appropriate approvals.\nExperience working with clinical, legal or compliance teams.\nExperience using social analytics, scheduling and reporting tools.\nUnderstanding of how organic social contributes to wider brand and business objectives.\nThe person we're looking for\nYou’re experienced enough to run channels independently but hands-on enough to make the content yourself.\nYou combine creative instinct with analytical thinking. You know how to spot a strong idea, but you also understand how to measure its impact and improve on it. You’re proactive, resourceful and comfortable testing new approaches, learning from the results and changing direction when needed.\nYou take ownership, communicate clearly and balance speed with attention to detail. You understand that working in a regulated health category requires creativity and good judgement in equal measure.\nWe’re not looking for someone who simply keeps our channels active. We want someone who can demonstrate what they’ve achieved, explain how they achieved it and use that experience to grow Voy.\nWhat success looks like\nConsistent, high-quality organic content across Instagram and Facebook.\nMeasurable growth in audience, reach and engagement.\nClear evidence that performance data informs content decisions.\nAn engaged community managed with appropriate care and escalation.\nResponsible, compliant health content published through the correct approval processes.\nRegular reporting that gives the team clear insight into performance and opportunities for growth.","description_format":"text","description_chars":7314,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical Laboratories","Consumer Health Apps"],"lifecycle":[{"event":"open","at":"2026-10-22T12:31:02Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.579,"p_room":0.45,"age_days":32,"expected_fill_days":20,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/voy-social-media-manager","json_url":"https://alion.io/job/voy-social-media-manager.json","meta":{"generated_at":"2026-10-24T12:41:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18302,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1985094},"rest":"https://alion.io/mcp/rest/get_company?id=1985094"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvoy-social-media-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvoy-social-media-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvoy-social-media-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/voy-social-media-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvoy-social-media-manager"}]}