{"id":4182202,"url":"https://alion.io/job/vrc-operations-manager-vitalshred","title":"Operations Manager VitalShred","company":{"id":3046998,"name":"VRC","domain":"vitalrecordscontrol.com","url":"https://alion.io/company/vitalrecordscontrol","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":87,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Overland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T15:56:10Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T17:38:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nJob Title: Operations Manager VitalShred\nSummary: The Operations Manager’s responsibilities include but are not limited to implementing quality concepts throughout the operational processes to make continuous improvements; supervising records center/vault operations and delivery service; maintaining proper staffing; and reaching specific operational benchmarks.\nEssential functions:\nPersonnel Management - Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.\nQuality tracking and improvement - Candidate will work with Area Vice President and Director of Operations to improve the Company’s quality program\nForecast Requirements - Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility.\nFacilities/Equipment Maintenance - Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks.\nInventory Control - Responsible for daily shred operations. Includes the auditing of daily paperwork, overseeing and reconciling daily shred functions of critical accounts. Conduct and supervise audits.\nCustomer Service - Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone.\nRequirements\nCompetencies:\nProblem solving skills\nExperience in implementing quality concepts and practice in a service industry work environment\nDetail-oriented work style\nOrganizational skills\nWilling to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies)\nWilling and able to do physical work when necessary\nCommitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment\nWork environment: Must be able to tolerate heat in the summer and cold in the winter.\nPhysical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.\nEducation and eligibility requirements:\nSupervisory experience (3-5 years preferred)\nValid driver’s license with clean MVR and clean background check\nHigh school diploma\nForklift certification\nMust pass drug screen\nOther duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities\nSalary Description\n65k-80k\nNotice of AI Use in Job Application Review\nAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. 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